Family Services Associates

Foundation for Early Childhood Education•Los Angeles and Pasadena, CA

6d•Onsite

About The Position

The Family Services Associate (FSA) manages a caseload of families and carries out activities related to Early Head Start, Head Start, and State Preschool. The role recruits eligible families, completes enrollment applications, enters child and family information into the organization’s database, and supports families throughout the school year. FSAs work at assigned program sites and may conduct home visits, family assessments, parent orientations, health screenings, and community outreach. Recruitment involves canvassing neighborhoods on foot, and assigned evening and weekend work may include attending community or agency events. Travel between program sites and locations in Los Angeles County is required. This is a full-time, full-year, non-exempt, union position working 40 hours per week. Compensation is $22.34–$24.06 per hour, with benefits and a $500 new-hire bonus paid in two installments after successful completion of the three-month midpoint review and six-month probationary period. Employees work at the Pasadena main office and assigned Head Start, Early Head Start, or State Preschool sites, including locations in Boyle Heights, Echo Park, Hollywood, and Lincoln Heights. The Foundation for Early Childhood Education, Inc. is a nonprofit Head Start/Early Head Start delegate agency and State Preschool grantee. It has served children and families for over 50 years and provides early childhood education and family services, including resources related to health, nutrition, and community support.

Requirements

High school diploma and/or GED with a Family Development Credential; the credential must be completed as required, with enrollment assistance from the ERSEA Coordinator and Human Resources Officer.
One year of experience in a social service setting or experience as a current or former Head Start parent.
Bilingual English and Spanish proficiency.
Data-entry skills and the ability to handle multiple tasks and projects simultaneously.
Strong communication skills and knowledge of family engagement strategies, family outcomes, family needs, family partnerships, family dynamics, community resources, and social services or programs.
Knowledge and experience using virtual platforms such as Zoom, Google Meet, or GoToMeeting to set up and conduct meetings and support program goals.
Proficiency with Microsoft Office Suite, Windows, and the Internet.
Automobile, adequate insurance, and a valid driver’s license are required; alternatively, reliable transportation is required.
Before hire, provide documentation establishing identity and employment eligibility for the I-9 process.
Before hire, submit a medical examination demonstrating capability to perform the required work and a tuberculin skin test or chest X-ray.
Provide proof of influenza, pertussis/Tdap, and measles/MMR immunizations.
Obtain fingerprint clearances from the Department of Justice, Federal Bureau of Investigation, and Child Abuse Central Index before starting work.
Meet the physical requirements of the position, with or without reasonable accommodation, including the ability to lift and/or move up to 25 pounds.

Nice To Haves

An associate degree is preferred but not required.
Experience in a preschool setting is a plus.
ChildPlus experience is preferred but not required.

Responsibilities

Enter and track child and family information in the database, and review assigned family files to ensure records are accurate and timely.
Conduct home visits as needed for matters such as attendance concerns, recruitment and enrollment, and family goals.
Assess family needs and support families in developing skills to achieve their goals.
Conduct ongoing enrollment activities and parent orientations.
Research community resources and build relationships with local agencies such as dental and medical clinics, shelters, and food banks.
Conduct health screenings and collect, maintain, and update children’s health documentation, including immunization, physical, dental, and lead-testing records; follow up as needed within established timelines.
Educate parents about the importance of regular physical and dental examinations for their children.
Maintain and update site master lists of students in accordance with licensing regulations.
Conduct monthly inventories of first aid kits at assigned sites and replenish supplies as needed.
Complete height, weight, hearing, and vision assessments for assigned children within 45 days of their start date.
Canvass neighborhoods on foot to recruit eligible families.
Collect documentation needed to determine program eligibility, including birth certificates, proof of address, and income documentation.
Conduct recruitment, pre-enrollment, and enrollment to help maintain full program enrollment.
Work assigned evenings and weekends, including attending external or internal events, as needed to meet enrollment goals.
Travel to different sites and locations in Los Angeles and surrounding areas, including Boyle Heights, Echo Park, Hollywood, Lincoln Heights, and Pasadena.
Collaborate with other Family Services Associates on recruitment and other assigned work.

Benefits

ACA-compliant medical plan
Aflac plan
Dental plan
Life insurance plan
Vision plan
13 paid holidays
21 days of paid vacation, accruing at 10.25 hours per month worked
14 paid sick-leave days, including 3 days of Personal Necessity hours, accruing at 9.5 hours per month
Employer-funded retirement plan: the Foundation contributes 8.5% after one year of service; voluntary employee contributions may begin at employment
Free Employee Assistance Programs
Opportunities for advancement
$500 new-hire bonus, contingent on successful completion of the three-month midpoint review and six-month introductory/probationary period