Family Services Associates

Foundation for Early Childhood Education•Los Angeles, CA

7d•$22 - $24•Onsite

About The Position

The Family Services Associate (FSA) manages a caseload of families and carries out activities for Early Head Start, Head Start, and State Preschool. The role recruits eligible families, completes enrollment applications, enters child and family information into the agency database, and supports families during the school year. FSAs work at assigned program sites across Los Angeles County, with travel between sites and locations as required. Weekend and evening work may be assigned for recruitment and community outreach, including canvassing neighborhoods on foot and attending community or agency events. The position includes maintaining accurate family records; conducting home visits, family needs assessments, and parent orientations; connecting families with community resources; and completing child health screening and documentation requirements. The FSA also supports enrollment goals and collaborates with other Family Services Associates. This is a full-time, full-year, non-exempt union position, scheduled for 40 hours per week. Compensation is $22.34–$24.06 per hour, with a $500 hiring bonus contingent on successful completion of specified probationary milestones.

Requirements

High school diploma and/or GED with a Family Development Credential.
One year of experience in a social service setting or experience as a current or former Head Start parent.
Bilingual English and Spanish skills.
Data-entry ability and ability to handle multiple tasks and projects simultaneously.
Strong communication skills and knowledge of family engagement strategies, family outcomes, family needs, family partnerships, family dynamics, community resources, and social services or programs.
Knowledge and experience using virtual platforms such as Zoom, Google Meet, or GoToMeetings to set up and conduct meetings.
Proficiency with Microsoft Office Suite, Windows, and the Internet.
Automobile use with adequate insurance coverage and a valid California driver’s license, or reliable transportation.
Ability to meet the position’s physical requirements, with or without reasonable accommodation.
Before hire, must provide proof of identity and employment eligibility; complete a medical examination and submit a tuberculosis skin test or chest X-ray; and provide proof of influenza, pertussis (Tdap), and measles (MMR) immunizations.
Must obtain fingerprint clearances from the California Department of Justice, FBI, and Child Abuse Central Index before starting work.
Must successfully meet medical standards and criminal record clearance requirements.

Nice To Haves

Associate degree (preferred but not required).
Experience in a preschool setting.
ChildPlus experience.

Responsibilities

Enter and track child and family information in the database, and review assigned family files to ensure data is accurate and timely.
Conduct home visits as needed, including for attendance concerns, recruitment and enrollment, and family goals.
Assess family needs and support families in developing skills to achieve their goals.
Conduct ongoing enrollment and parent orientations.
Research community resources and build relationships with local agencies such as clinics, shelters, and food banks.
Collect, maintain, and update children’s health records and requirements, including immunization, physical and dental forms, and lead-testing results; follow up as needed.
Educate parents about the importance of regular physical and dental examinations for their children.
Maintain and update site master lists of students in accordance with licensing regulations.
Complete monthly inventories of assigned site first-aid kits and replenish supplies as needed.
Complete height, weight, hearing, and vision assessments for children on the assigned caseload within 45 days of their start date.
Canvass neighborhoods on foot to recruit eligible families.
Collect documents needed to determine program eligibility, including birth certificates, proof of address, and income documentation.
Conduct recruitment, pre-enrollment, and enrollment to maintain full enrollment.
Work evenings and weekends as assigned for recruitment and outreach, including external and internal events.
Travel among program sites and locations in Los Angeles and surrounding areas, including Boyle Heights, Echo Park, Hollywood, Lincoln Heights, and Pasadena.
Collaborate with other Family Services Associates on recruitment and other assigned work.

Benefits

ACA-compliant medical plan
Aflac plan
Dental plan
Life insurance plan
Vision plan
13 paid holidays
21 days of paid vacation, accruing at 10.25 hours per month worked
14 paid sick-leave days, including 3 days of Personal Necessity, accruing at 9.5 hours per month
Employer-funded retirement plan: 8.5% employer contribution after one year of service; voluntary employee contributions available from the start of employment
Free Employee Assistance Programs
Opportunities for advancement
$500 new-hire bonus, paid in two installments contingent on successful completion of probationary milestones