Family Service Worker

Youth Villages•Nashville, TN

About The Position

Youth Villages’ Family Service Worker (FSW) program provides family-centered, strength-based services to youth from birth to age 18 in partnership with Tennessee’s Department of Children’s Services. The program delivers case management to custodial families referred by other DCS program areas, juvenile courts, or through self-referral. Staff provide crisis support, identify services and resources suited to each family, and use formal and informal assessments to guide case planning. The program aims to increase stability, strengthen relationships, build self-sufficiency, and enhance well-being and permanency. The Family Service Worker serves as a youth’s guardian and manages a caseload of 15 to 20 cases. Work is conducted in the family’s home or wherever services are needed, including schools and courts. The role includes on-call crisis support, with schedules varying by location, and requires accurate, timely documentation in an electronic medical record system. The schedule is flexible and non-traditional, based on the availability of youth and families. The salary range is $52,000–$60,000 per year, based on education and clinical license. Applicants must have a current, valid driver’s license, an automobile for work purposes, and proof of auto insurance. Community-based staff are reimbursed for applicable mileage.

Requirements

Bachelor’s degree in a social services field is required. Eligible fields include social work, drug and alcohol education or counseling, psychology, criminal justice, guidance counseling, or marriage and family therapy; other degrees are subject to review.
Strong organizational skills and attention to detail.
Excellent written, verbal, and oral communication skills.
Ability to manage multiple priorities simultaneously.
Basic computer knowledge.
Ability to maintain a flexible schedule.
Current, valid driver’s license, an automobile for work purposes, and proof of auto insurance.

Nice To Haves

Master’s degree in a social services discipline.
Experience with the foster care system and/or DCS.
Clinical experience and/or case management experience.

Responsibilities

Carry a caseload of 15 to 20 cases.
Serve as a youth’s guardian and remain aware of DCS policies that guide care and services.
Create and monitor permanency plans to ensure youth and families receive adequate services and assistance.
Deliver services in families’ homes or other locations where needed, such as schools or courts.
Provide on-call crisis support to youth and families; schedules vary by location.
Ensure medical, dental, and educational needs are met and accurately documented.
Attend three weekly meetings—individual, team, and clinical consultation—to support professional development and enhance clinical skills.
Complete accurate and timely documentation in an electronic medical record system.
Perform other duties as assigned.

Benefits

Medical, dental, prescription drug, and vision coverage.
401(k).
Two weeks of paid vacation for full-time employees; one week for part-time employees.
12 paid sick days per year.
11 paid holidays.
Paid parental leave.
Mileage and cell phone reimbursement when applicable.
Tuition reimbursement and licensure supervision.
Continuous training and opportunities for growth and development.
Clinical and administrative advancement opportunities. Benefits are excluded for variable-status employees.