Family Service Worker

YOUTH VILLAGES, INC.•Memphis, TN
•$52,000 - $60,000

About The Position

Youth Villages’ Family Service Worker program, operated in partnership with Tennessee’s Department of Children’s Services (DCS), provides family-centered, strength-based case management services to youth from birth through age 18 and their families. Families may be referred by DCS program areas, juvenile courts, or through self-referral. The work aims to increase stability, strengthen relationships, build self-sufficiency, and enhance well-being and permanency. Services and support are tailored to each family’s needs and may be delivered in the home, at school, in court, or wherever the family needs assistance. The position includes a caseload of 15 to 20 cases and on-call crisis support. The schedule is flexible and non-traditional, based on the availability of the youth and families served. The role requires a bachelor’s degree in a social services field. A master’s degree in a social services discipline is preferred. Applicants must have a current, valid driver’s license, an automobile for work purposes, and proof of auto insurance. Salary is $52,000–$60,000 per year, based on education and clinical license. Community-based staff are reimbursed for applicable mileage.

Requirements

  • Bachelor’s degree in a social services field.
  • Current, valid driver’s license, an automobile for work purposes, and proof of auto insurance.
  • Strong organizational skills and attention to detail.
  • Excellent written, verbal, and oral communication skills.
  • Ability to manage multiple priorities simultaneously.
  • Basic computer knowledge.
  • Ability to maintain a flexible schedule.

Nice To Haves

  • Master’s degree in a social services discipline.
  • Experience with the foster care system and/or DCS.
  • Clinical experience and/or case management experience.
  • Relevant degrees may include social work, drug and alcohol education or counseling, psychology, criminal justice, guidance counseling, or marriage and family therapy; other degrees are subject to review.

Responsibilities

  • Carry a caseload of 15 to 20 cases.
  • Serve as a youth’s guardian and follow DCS policies that guide care and services.
  • Create and monitor permanency plans to ensure youth and families receive adequate services and assistance.
  • Deliver services in families’ homes or other settings where they need support, such as schools or courts.
  • Provide on-call crisis support to youth and families; schedules vary by location.
  • Ensure medical, dental, and educational needs are met and accurately documented.
  • Attend three weekly meetings: individual, team, and clinical consultation meetings.
  • Attend quarterly booster trainings to enhance clinical skills.
  • Complete accurate and timely documentation in an electronic medical record system.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, prescription drug, and vision coverage.
  • 401(k).
  • Two weeks of paid vacation for full-time employees; one week for part-time employees.
  • 12 paid sick days per year.
  • 11 paid holidays.
  • Paid parental leave.
  • Mileage and cell phone reimbursement when applicable.
  • Tuition reimbursement and licensure supervision.
  • Continuous training for growth and development.
  • Clinical and administrative advancement opportunities.
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