Family Service Worker

Youth Villages•Morristown, TN

About The Position

Youth Villages is hiring a Family Service Worker for its Family Service Worker program, a partnership with Tennessee’s Department of Children’s Services. The program provides family-centered, strength-based case management to youth from birth through age 18 and their families. Families may be referred by other DCS programs, juvenile courts, or through self-referral. Services aim to increase stability, strengthen relationships, build self-sufficiency, and enhance well-being and permanency. The Family Service Worker carries a caseload of 15 to 20 cases and serves as a youth’s guardian, following applicable DCS policies. The worker creates and monitors permanency plans, helps ensure youth and families receive appropriate services and assistance, and provides services in homes or other needed settings such as schools and courts. The position provides on-call crisis support, ensures medical, dental, and educational needs are met and documented, participates in weekly professional development meetings, and completes timely and accurate records in an electronic medical record system. The schedule is flexible and non-traditional, based on the availability of the youth and families served. Applicants must have a current, valid driver’s license, an automobile for work purposes, and proof of auto insurance. Community-based staff are reimbursed for applicable mileage. The stated salary range is $52,000–$60,000 per year, based on education and clinical license.

Requirements

  • Bachelor’s degree in a social services field is required. Considered fields include social work, drug and alcohol education or counseling, psychology, criminal justice, guidance counseling, or marriage and family therapy; other degrees are subject to review.
  • Strong organizational skills and attention to detail.
  • Excellent written, verbal, and oral communication skills.
  • Ability to manage multiple priorities simultaneously.
  • Basic computer knowledge.
  • Ability to maintain a flexible schedule.
  • Current, valid driver’s license, an automobile for work purposes, and proof of auto insurance.

Nice To Haves

  • Master’s degree in a social services discipline.
  • Experience with the foster care system and/or DCS.
  • Clinical experience and/or case management experience.

Responsibilities

  • Carry a caseload of 15 to 20 cases.
  • Serve as a youth’s guardian and follow DCS policies that guide care and services.
  • Create and monitor permanency plans to ensure adequate services and assistance are provided to youth and families.
  • Deliver services in families’ homes or other locations where needed, including schools and courts.
  • Provide on-call crisis support to youth and families; schedules vary by location.
  • Ensure medical, dental, and educational needs are met and accurately documented.
  • Attend three weekly meetings—individual, team, and clinical consultation—for professional development and to enhance clinical skills.
  • Complete accurate and timely documentation in an electronic medical record system (EMR).
  • Perform other duties as assigned.

Benefits

  • Medical, dental, prescription drug, and vision coverage.
  • 401(k).
  • Two weeks of paid vacation for full-time employees; one week for part-time employees.
  • 12 paid sick days per year.
  • 11 paid holidays.
  • Paid parental leave.
  • Mileage and cell phone reimbursement when applicable.
  • Tuition reimbursement and licensure supervision.
  • Continuous training for growth and development.
  • Clinical and administrative advancement opportunities.
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