Family Service Worker

YOUTH VILLAGES, INC.•Morristown, TN
•$52,000 - $60,000

About The Position

Youth Villages’ Family Service Worker (FSW) program partners with Tennessee’s Department of Children’s Services to provide family-centered, strength-based case management to youth from birth through age 18 and their families. Families may be referred by other DCS program areas, juvenile courts, or through self-referral. The program aims to increase stability, strengthen relationships, build self-sufficiency, and enhance well-being and permanency through individualized services, assessments, and resources. The Family Service Worker serves as a youth’s guardian, carries a caseload of 15 to 20 cases, and develops and monitors permanency plans. Services are delivered in families’ homes or other locations where they are needed, such as schools or courts. The role includes on-call crisis support, ensuring and documenting medical, dental, and educational needs, and completing timely records in an electronic medical record system. The schedule is flexible and non-traditional, based on the availability of the youth and families served. Applicants need a valid driver’s license, an automobile for work purposes, and proof of auto insurance. Community-based staff receive reimbursement for applicable mileage. The stated salary is $52,000–$60,000 per year, based on education and clinical license.

Requirements

  • Bachelor’s degree in a social services field, required.
  • Degrees considered include social work, drug and alcohol education or counseling, psychology, criminal justice, guidance counseling, or marriage and family therapy; other degrees are subject to review.
  • Current, valid driver’s license.
  • Automobile for work purposes and proof of auto insurance.
  • Strong organizational skills and attention to detail.
  • Excellent written, verbal, and oral communication skills.
  • Ability to manage multiple priorities simultaneously.
  • Basic computer knowledge.
  • Ability to maintain a flexible schedule.

Nice To Haves

  • Master’s degree in a social services discipline.
  • Experience with the Foster Care System and/or DCS.
  • Clinical experience and/or case management.

Responsibilities

  • Carry a caseload of 15 to 20 cases.
  • Serve as a youth’s guardian and follow DCS policies that guide care and services.
  • Create and monitor permanency plans to ensure youth and families receive adequate services and assistance.
  • Deliver services in the family’s home or wherever needed, including schools and courts.
  • Provide on-call crisis support to youth and families; schedules vary by location.
  • Ensure medical, dental, and educational needs are met and accurately documented.
  • Attend three weekly meetings—individual, team, and clinical consultation—to support professional development and enhance clinical skills.
  • Complete accurate and timely documentation in an electronic medical record system.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, prescription drug, and vision coverage.
  • 401(k).
  • Two weeks of paid vacation for full-time employees; one week for part-time employees.
  • 12 paid sick days per year.
  • 11 paid holidays.
  • Paid parental leave.
  • Mileage and cell phone reimbursement, when applicable.
  • Tuition reimbursement and licensure supervision.
  • Growth and development through continuous training.
  • Clinical and administrative advancement opportunities.
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