Family Self-Sufficiency Case Manager

Vancouver Housing Authority • Vancouver, WA

5d • $24 - $33 • Onsite

About The Position

Vancouver Housing Authority (VHA) seeks a Family Self-Sufficiency (FSS) Case Manager to help residents in its Housing Choice Voucher program work toward self-sufficiency. The role supports families in building financial independence through education, job training, financial literacy, and career coaching. The position is full-time, non-exempt, represented by OPEIU Local #11, and performed in person/on-site Monday through Friday, 8 a.m. to 5 p.m.

Requirements

• Experience coordinating a case management caseload.
• Demonstrated experience working with low-income and vulnerable people, preferably in information and referral, self-sufficiency programs, and/or care coordination.
• A cover letter and resume are required when applying.

Nice To Haves

• A bachelor's degree plus two years of related experience is strongly preferred.

Responsibilities

• Work one-on-one with residents to set personal and professional goals and help them develop the skills, confidence, and motivation needed for long-term success.
• Refer participants to career training programs, financial literacy workshops, self-improvement activities, job counseling, and job retention support.
• Build relationships with community organizations, employers, and service providers to expand opportunities for participants.
• Track participants’ achievements, adjust plans as needed, and recognize milestones in their progress toward self-sufficiency.
• Serve as a mentor, coach, and role model, empowering participants to navigate challenges and build a sustainable future.
• Manage program documentation, escrow accounts, and grant reporting.

Benefits

• Employer pays 100% of employee-only medical and vision coverage.
• Employer pays 85% of dependent-tier medical and vision coverage.
• Employer pays 100% of dental coverage.
• Up to 26 days of accrued paid time off annually in the first year, including 13 vacation days and 13 sick days.
• 12 paid holidays.
• Participation in Washington PERS (Public Employee Retirement Services) is required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed