Family Experience Teammate- LSG
About The Position
The Family Experience Teammate supports enrollment growth, family engagement, and front desk sales execution to ensure every family receives a consistent, high-quality Aqua-Tots experience. The role connects with new and returning families, helps them understand program options, schedules, and promotions, and supports their enrollment journey. It also tracks leads and results, follows up with prospective families, and partners with the front desk team to reinforce consistent sales practices. The position represents Aqua-Tots with professionalism, warmth, and integrity. Aqua-Tots teaches children to become safe and confident swimmers for life. The ideal candidate is outgoing and goal-driven and demonstrates the Core Behaviors: Be Friendly and Caring, Be Driven and Focused, Be Humble and Genuine, and Be Willing and Bold. The role is part-time, based in Katy, pays $13–$14, and requires flexible availability, including afternoons/evenings and Saturdays, to meet school and seasonal needs.
Requirements
- Strong communication and relationship-building skills.
- Comfort working toward goals, metrics, and accountability.
- Highly organized, proactive, and detail-oriented.
- Positive attitude and a team-first mindset.
- Availability to work evenings and weekends.
Nice To Haves
- Sales or customer-facing experience; retail, service, or membership sales experience is a plus.
Responsibilities
- Connect with new and returning families to convert leads into enrollments.
- Guide families through program options, schedules, and promotions.
- Track and follow up on web leads, inquiries, and tours, ensuring timely communication.
- Partner with the front desk team to reinforce sales best practices, support enrollment conversations, and maintain consistent messaging.
- Provide a welcoming, informative, and professional experience during every family interaction, building trust and long-term relationships.
- Monitor leads, conversions, and follow-ups to support school enrollment goals and overall performance.
- Represent the Aqua-Tots brand with professionalism, warmth, and integrity.
Benefits
- Weekly pay
- Holidays off
- Flexible, consistent scheduling based on availability
- 401(k) opportunities
- Team incentives and potential bonuses
- Growth and advancement opportunities
- Full-time teammates also receive health insurance with HSA and FSA options, employer-paid dental and vision, a 401(k) with company match, paid time off, parental leave, and an employee discount on lessons.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
