Family Experience Teammate- LSG

Aqua-Tots Development•McKinney, TX
•$14 - $15•Onsite

About The Position

The Family Experience Teammate supports enrollment growth, family engagement, and front desk sales execution to ensure every family receives a consistent, high-quality Aqua-Tots experience. The role connects with new and returning families, guides them through program options, schedules, and promotions, and helps convert leads into enrollments. It also supports lead follow-up, enrollment conversations, performance tracking, and a welcoming, professional family experience while representing the Aqua-Tots brand with warmth and integrity.

Requirements

  • Strong communication and relationship-building skills.
  • Comfort working toward goals, metrics, and accountability.
  • Highly organized, proactive, and detail-oriented.
  • Positive attitude and a team-first mindset.
  • Availability to work evenings and weekends.

Nice To Haves

  • Sales or customer-facing experience; retail, service, or membership sales experience is a plus.

Responsibilities

  • Connect with new and returning families to convert leads into enrollments.
  • Guide families through program options, schedules, and promotions.
  • Track and follow up on web leads, inquiries, and tours so families receive timely communication.
  • Partner with the front desk team to reinforce sales best practices, support enrollment conversations, and ensure consistent messaging.
  • Deliver a welcoming, informative, and professional experience in every family interaction, building trust and long-term relationships.
  • Monitor leads, conversions, and follow-ups to support school enrollment goals and overall performance.
  • Represent the Aqua-Tots brand with professionalism, warmth, and integrity.

Benefits

  • Weekly pay
  • Holidays off
  • Flexible, consistent scheduling based on availability
  • 401(k) opportunities
  • Team incentives and potential bonuses
  • Growth and advancement opportunities
  • For full-time teammates: health insurance with HSA and FSA options
  • For full-time teammates: employer-paid dental and vision
  • For full-time teammates: 401(k) with company match
  • For full-time teammates: paid time off (PTO)
  • For full-time teammates: parental leave
  • For full-time teammates: employee discount on lessons
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