Family Experience Leader
About The Position
The Family Experience Leader creates a joyful, safe, and inclusive environment where children and families can play, learn, and grow. Under the direction of the Family Experience Director, the role supports holistic youth development through engaging experiences that build confidence, friendships, and belonging. The position provides direct service in Family Programs and high-quality care in early childhood and drop-in child care spaces, including Stay & Play and the Interactive Zone. The role works in a dynamic, community-based environment and regularly interacts with children, families, team members, volunteers, and other stakeholders. Employment is contingent upon satisfactory performance and successful completion and maintenance of applicable position requirements, which may include background screening, driver's license review, CPS screening, drug and/or alcohol testing, or other screenings required by the position or law. The hourly wage range is $12.77–$13.75.
Requirements
- Ability to carry out activities, experiences, and routines under the direct supervision of the Family Experience Director.
- Ability to promote a team environment through positive supervision, communication, and interactions.
- Ability to assist with drop-in child care services, including Stay & Play and the Interactive Zone, as scheduled.
- Ability to assist in planning and implementing YMCA family programs and events.
- Ability to use a diverse selection of materials, equipment, and experiences for participants.
- Ability to ensure the safety of participants and staff and follow YMCA procedures.
- Ability to complete opening and closing procedures and participant check-in/check-out procedures.
- Ability to follow age guidelines and proper equipment-setting requirements.
- Ability to promptly report unusual incidents using an Association Occurrence Report.
- Ability to arrange shift coverage when unavailable and communicate scheduling needs.
- Professional, clean appearance; respectful and committed attitude; adherence to the association dress code.
- Attendance and participation in mandatory staff meetings and required training.
- Active participation in Annual Giving Campaign efforts.
Responsibilities
- Greet youth and families warmly and build connections so participants feel welcomed, accepted, and valued.
- Support activities, experiences, and routines under the direction of the Family Experience Director.
- Provide safe, nurturing care in Stay & Play, the Interactive Zone, and other scheduled drop-in child care services.
- Assist in planning and delivering Family Experience programs and events, including family programming, Parents Time Out, birthday parties, and holiday activities.
- Use a diverse range of materials, equipment, and play experiences to promote learning, creativity, and developmental growth.
- Follow YMCA policies and procedures to maintain a safe, clean, and energetic environment and ensure participant and staff safety.
- Complete opening and closing procedures accurately and consistently.
- Follow participant check-in and check-out procedures, age guidelines, and equipment-setting requirements.
- Immediately report unusual incidents using the Association Occurrence Report process and forward reports to the Family Experience Director.
- Arrange shift coverage when unavailable and communicate scheduling needs appropriately.
- Model YMCA core values and promote a positive, collaborative team environment through effective communication and supportive interactions.
- Maintain a professional appearance, follow the association dress code, and participate in required meetings and training.
- Communicate YMCA policies, programs, and special events.
- Participate in Annual Giving Campaign efforts.
- Manage multiple activities and priorities while communicating effectively in an active environment.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
