Family Development Coach- Bronx

NEW YORK EDGE, INC•New York, NY
•$45,000 - $50,000•Onsite

About The Position

New York Edge is seeking a passionate, knowledgeable, and mission-oriented Family Development Coach (FDC) for its High School Youth: Educational Support program area. The FDC partners with student participants and their families to help participants set achievable goals for self-reliance, identify steps to reach them, access needed services, and recognize strengths, challenges, and opportunities. The relationship is based on mutual respect and trust, and the FDC focuses on supporting behavior change rather than simply fixing problems. The FDC coordinates services so they align with participants’ needs and goals. This is a full-time, year-round, in-person position based in the Bronx, scheduled Monday through Friday from 10 a.m. to 6 p.m. The Family Development Coach reports to the school building and interacts with staff, students, parents, and school administration. At the time of offer and acceptance, the position requires safety and security clearances through the Department of Education and Department of Health.

Requirements

  • Bachelor’s degree required.
  • Demonstrated experience working with NYC youth, families, teachers, and community members from diverse backgrounds within a positive youth development framework.
  • Solid understanding of New York City and New York State education requirements in an urban setting.
  • Strong leadership and team-building abilities.
  • Ability to resolve conflicts and negotiate solutions.
  • Ability to establish and maintain effective working relationships with program staff, school partners, students, families, and school administration and staff.
  • Excellent oral, written, and interpersonal communication skills, including the ability to interact with diverse individuals in person, virtually, and by phone using tact and discretion.
  • Excellent organizational, time-management, and follow-up skills.
  • Ability to clearly articulate outcome requirements and provide appropriate resources and support to deliver on objectives.
  • Responsible and professional conduct that serves as a role model to staff and youth.
  • Patience, creativity, and ability to seek win-win solutions.
  • Ability to set priorities, meet deadlines, and manage multiple priorities simultaneously.
  • Experience with e-learning and virtual learning.
  • Proficiency in Google Suite, Microsoft Excel, Outlook, and Word.
  • Passion for New York Edge’s mission and demonstrated interest in education and youth development.
  • Prior work experience in urban education.
  • Experience using appropriate resources and working with NYC systems, such as public assistance, child welfare, education, and housing.
  • Availability for all program hours each day.
  • Ability to obtain safety and security clearances through the Department of Education and Department of Health.

Nice To Haves

  • Degree in Education, Psychology, or Social Work preferred.
  • Fluency in Spanish highly preferred.
  • Family Development Coach certification to be obtained within one year of hiring.

Responsibilities

  • Maintain an emotionally and physically safe environment for youth that meets organizational, DOE, DOH, funder, and applicable labor-law requirements.
  • Identify student needs, apply interventions, and track and monitor their input and impact for weekly student-progress meetings.
  • Monitor daily, weekly, and monthly attendance and follow up with families as needed to support engagement and attendance.
  • Identify high-need students, coordinate targeted interventions with teachers, and monitor their impact.
  • Facilitate partnerships with City agencies and nonprofit partners to establish a continuum of services for students.
  • Support New York Edge, school, and partner agencies with resource management and development, including fund development and grant maintenance.
  • Support coordination of space for student and family support services and special events.
  • Support program activities, including expanded learning time, parent, family, and community engagement, and mental health.
  • Participate in school team and specialized meetings, including attendance meetings.
  • Facilitate the process of gaining additional resources.
  • Assess participants holistically and create and implement a Family Development Plan (FDP) detailing strengths, self-defined goals, steps, supports and resources, and a realistic timeline.
  • Regularly review FDPs and assess whether goals have been met or need adjustment.
  • Follow up to ensure participants receive requested services.
  • Build positive relationships with principals, assistant principals, teachers, parents, parent coordinators, and other community constituents to support program quality.
  • Develop new partnerships aligned with student goals and needs.
  • Collaborate with program partners to align program delivery with student achievement and performance goals.
  • Establish parent involvement in advocacy, special events, daily operations, education, and trips.
  • Identify and use community resources, including other schools, libraries, community agencies, and local government agencies.
  • Work effectively with internship sites.
  • Conduct outreach to students and families.
  • Keep the supervisor informed of pertinent site information, including challenges in fulfilling responsibilities.
  • Seek input from teachers, school staff, parents, and students to determine student and family needs.
  • Build relationships and mechanisms linking the school day to extended-day learning opportunities for the targeted cohort.
  • Participate in data collection, reporting, and analysis.
  • Ensure program compliance with DOE regulations, timelines, and applicable local, state, and federal management requirements.
  • Monitor program compliance, including student enrollment, attendance tracking, and online virtual learning.
  • Ensure student attendance information is properly collected and submitted to the Data Department weekly.
  • Maintain accurate records, including staff files, program flyers, materials, schedules, and curriculum.
  • Report site injuries using appropriate forms and immediately communicate incidents to school and New York Edge personnel.
  • Assist the Program Manager with budget compliance and submitting required documents or reports to funding sources.
  • Track and care for equipment and supplies used by program participants and staff.
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