Family Development Coach

Commonpoint•Bronx County, NY

3d•Onsite

About The Position

The Family Development Coach delivers case management services and facilitates workshops for the Fatherhood Program at Commonpoint Bronx Center. The program supports fathers through assessment, service planning, coaching, educational opportunities, and intervention, helping them become more engaged parents and stable, positive contributors to their families and communities. The coach provides direct support in areas including parenting, life skills, employment readiness, financial management, and personal development. This role oversees the coordination, management, and integration of program participants and family support services, contributes to community programming, and builds partnerships in the local network. The position is on-site at the center five days a week and reports to the Program Director.

Requirements

One of the following education and experience pathways: a bachelor’s degree in Social Work, Education, or Counseling and experience working with City systems; an associate’s degree, completion of Family Development Training or other credentials identified by DYCD, and experience working with City systems; or completion of Family Development Training within one year of hire (or other credentials identified by DYCD) and at least three years of successful case management/counseling experience working with City systems.
Experience working with City systems such as public assistance, child support, child welfare, education, and housing.
At least five years of experience providing assessment, service planning, case management, and/or intervention work.
At least three years of experience collaborating effectively with community-based organizations to improve outcomes for at-risk families.
At least three years of experience working within or managing programs serving adults and families.
Significant experience with assets and needs analysis, community organizing, problem-solving, networking, developing relationships with private and public partners, program management, and improving access to resources for parents and community members.
Flexible schedule and willingness to work some weekends and evenings for workshops and agency events.
Excellent organizational, teamwork, verbal, and written communication skills.
Commitment to working from a strength-based perspective.
Strong relationship-building and group facilitation skills, including cross-cultural sensitivity.
Ability to take initiative and solve problems.
Computer literacy, including Microsoft Office and Google Drive applications.
Ability to follow through on responsibilities and meet established timelines.
Ability to respond to changing priorities, learn new tasks quickly, and apply feedback.
Adherence to safety protocols, policies, and ethical standards.

Nice To Haves

Preferably already serving the community in some capacity.
Interest in fatherhood development, academic improvement, social-emotional learning, family or community organizing, and working with neighborhood agencies and programs.
Organized and detail-oriented, with the ability to multitask, analyze, and drive process improvement.
Energized by creating and implementing new initiatives.

Responsibilities

Manage a caseload and provide assessment, service planning, case management, and/or intervention.
Recruit parents and conduct intake assessments and interviews.
Plan curricula and facilitate workshops on responsible parenting, communication skills, child development, bonding activities, co-parenting, emotional intelligence, financial literacy, and stress management.
Coordinate and facilitate special events and opportunities for program participants.
Build relationships with community organizations and local businesses to promote the program and offer support resources.
Host informational sessions and workshops to raise awareness and encourage fathers to join the program.
Assess fathers’ needs, create action plans, and connect them with relevant services, such as employment support, legal aid, and parenting classes.
Provide guidance on relationship-building with children and assist fathers with emotional and interpersonal issues affecting relationships with their children or families.
Develop or identify educational materials that support fathers’ self-sufficiency and improve family dynamics.
Conduct activities that help fathers improve bonding and communication with their children.
Help fathers access resources for self-sufficiency, including job training, educational opportunities, housing assistance, food support, and legal support.
Encourage fathers to participate in their local communities through volunteer projects, local events, or community initiatives.
Monitor fathers’ progress toward employment, education, and relationship-building goals.
Collect and analyze participant outcome data to evaluate program success and identify areas for improvement.
Collaborate with social workers, counselors, child development experts, and community leaders to provide comprehensive support.
Participate in team meetings to discuss engagement strategies, share resources, and solve problems.
Respect the diverse cultural, socioeconomic, and family backgrounds of fathers.
Advocate for policies and practices that support fathers and strengthen families in the broader community.
Carry out assigned agency duties accurately and efficiently, follow established processes, and contribute to data collection, reporting, or documentation as required.
Use agency resources responsibly and follow procedures for safeguarding equipment and materials.
Work effectively with supervisors, coworkers, and cross-department teams, maintaining clear communication and a respectful work environment.
Follow safety protocols and promptly report concerns or incidents.