Family Coordinator

Volunteers of America Minnesota and Wisconsin•Hopkins, MN

3d•Onsite

About The Position

The Family Coordinator at Vista 44, a family-centered permanent supportive housing project, supports and empowers families transitioning from homelessness or housing insecurity to stable housing. The role provides holistic case management, coordinates support resources, and fosters a safe, inclusive community for residents. The Family Coordinator ensures families receive services tailored to their needs to promote self-sufficiency and long-term stability, working with a multidisciplinary team to support residents’ well-being and quality of life. The position is full-time, 40 hours per week, Monday through Friday, 9 a.m. to 5 p.m., at Vista 44 in Hopkins, Minnesota. The annual salary is $48,000–$55,000.

Requirements

Bachelor’s degree in Social Work, Psychology, Human Services, or a related field, or equivalent lived experience working with families in supportive housing or social services settings.
At least 3 years of experience in housing case management, social services, or a related field.
In-depth knowledge of local community resources.
Experience developing and maintaining community partnerships.
Demonstrated commitment to diversity, equity, inclusion, and belonging (DEIB).

Nice To Haves

Experience working with families involved in child welfare.
Experience working with families experiencing homelessness or housing instability.

Responsibilities

Assess family needs and develop individualized service plans.
Provide ongoing housing case management through regular check-ins, goal setting, and progress evaluations.
Help families access community resources, including healthcare, education, employment, and childcare, and refer them to external agencies for specialized services.
Collaborate with internal and external partners to coordinate comprehensive family support.
Organize and lead workshops, support groups, and educational programs for residents.
Coordinate with property management to address housing-related issues and support a safe living environment.
Build and maintain relationships with local service providers, schools, and community organizations.
Advocate for families’ needs and rights, and provide information, resources, and support to promote self-sufficiency.
Encourage family involvement in decision-making and community activities.
Maintain accurate, current records of case management activities and resident interactions.
Prepare regular reports on family progress, service utilization, and program outcomes, and ensure compliance with funding and regulatory requirements.
Organize events and activities to foster community among residents.
Mediate conflicts and facilitate communication between residents and staff.
Encourage residents to participate in community-building initiatives.
Collaborate with property management, social workers, counselors, healthcare professionals, and other multidisciplinary team members.
Participate in regular team meetings and case conferences to discuss family progress, challenges, and solutions.
Provide support, guidance, and training to program volunteers and interns.