Family & Community Engagement Coordinator

WAKEMAN BOYS & GIRLS CLUB•Bridgeport, CT

18h

About The Position

The Family & Community Engagement Coordinator serves as a key connector between Wakeman Boys & Girls Club (WBGC), families, and the greater community. This role is responsible for building meaningful relationships, increasing awareness of WBGC programs, and ensuring families are connected to critical youth development and childcare services. Acting as an in-house advocate, the coordinator will represent WBGC within the community, strengthen partnerships with local stakeholders (including schools and municipalities), and lead outreach efforts that drive enrollment and engagement across all program areas.

Requirements

Bilingual (preferred; Spanish strongly encouraged)
Strong interpersonal, communication, and relationship-building skills
Outgoing, approachable, and passionate about working with families and communities
Demonstrated ability to work with diverse and underserved populations
Strong organizational and event coordination skills
Ability to work flexible hours, including evenings and weekends, as needed, approximately 20 hours/week.

Nice To Haves

Experience in community engagement, family services, education, or a related field preferred

Responsibilities

Serve as a trusted point of contact for families, providing guidance, support, and connections to WBGC programs and services
Advocate on behalf of families to ensure their needs are heard and addressed
Support families through the enrollment and program registration processes
Act as a liaison between WBGC and community partners, including schools, the Board of Education, and municipal agencies
Build and maintain strong relationships with community-based organizations, faith-based groups, and local leaders
Work with Membership Directors and the Resource Development team to identify and engage in community events that align with youth development, early childhood education, after-school programming, and summer enrichment
Promote WBGC offerings, including: Early Childhood (ages 3–5), After-School Programs (ages 6–12), Summer Camp Services (ages 6–12), Teen Programs (ages 13–18)
Connect families to appropriate services and increase participation across all program areas
Work with Director of Marketing & Communications to develop marketing collateral (print and digital) to distribute to prospective families
Develop and manage a calendar of outreach events and engagement opportunities
Plan, coordinate, and attend community events, resource fairs, and school-based activities
Collaborate with internal teams to ensure successful execution of outreach efforts
Create and implement systems to capture participant information at events (e.g., demographics, interests, needs, and prospective enrollments)
Track outreach efforts and maintain accurate records of engagement activities
Provide regular reports on community engagement outcomes and trends
Support grant writing/reporting process