Family Engagement Coordinator

Community Based Care of Brevard•Rockledge, FL

10h•Onsite

About The Position

The Family Engagement Coordinator will serve as part of the CARES Safety Management Services Team, within Family Partnerships of Central Florida. The Family Engagement Coordinator will work very closely with the Department of Children and Families to receive referrals. They will be responsible for managing an intensive caseload of approximately five to ten families where serious safety concerns were identified. The Family Engagement Coordinator will work to increase protective capacities of parents so children can remain safe at home and in the community. This position will be on call for nights and weekends.

Requirements

Provide crisis intervention linkages, referrals through consultation to ensure family support and placement stabilization in order to follow-up with emergency FTC for continued authorization.
Ensure present danger and impending danger safety plans are in place and monitored in order to protect clients and FPOCF interests.
Complete standardized assessments in order to establish the family's strengths and needs.
Ensure services & treatment are delivered from a strength based framework and customized in order to meet individualized needs of family and members.
Access 3rd party, Medicaid, and community resources and ensure inclusion in flexible and responsive service delivery in order to maximize resources and develop individualized plans.
Manage a Safety Management Caseload of FTC for at risk families in order to meet needs for support.
Provide individual and group counseling services to the family until such time as a FPOCF network can become engaged. The FEC will teach skills that may include, working with parents on how to meet the special physical, mental and emotional needs of their children. Working with parents on how to manage and resolve conflicts, and on how to recognize the circumstances that interfere with their ability to care for their children.
Fulfill other incidental or related duties as assigned, assisting and training others, and performing duties of higher rated positions from time to time for developmental purposes.
Able to persevere in accomplishing tasks or objectives; commit to long hours of work; do everything possible to reach goals; have a sense of urgency about getting results.
Able to maintain composure and handle frequent job changes or unexpected disruptions; work with conflicting, delayed, or unclear information; remain effective when faced with change and uncertainty.
Able to take on new or multiple roles and responsibilities and do them well; be flexible when considering options or opinions; be open to new ideas and change.
Able to anticipate and respond to customer's needs, concerns, or questions in order to meet or exceed their expectations; help evaluate needs and options; show care and concern to demonstrate customer importance and value.
Able to exercise judgment in building realistic solutions to problems; understand the real issues behind problems; use common sense and take practical action to solve problems.
Able to maintain a composed problem-solving approach when faced with unrealistic expectations, pressing time demands, frustration, or interpersonal conflict.
Work effectively with and show sensitivity to cultural differences and various socio-economic backgrounds of others.
Adhere to and model principles and values of Agency and System of Care by being strength-based, solution-focused, maintains highest level of integrity and ethical standards and work collaboratively with employees, partners, stakeholders and clients in all interactions.
Uses Florida Safe Families Network(FSFN) to complete case notes, upload safety plans and complete Family Functioning Assessments. Utilizes Mindshare to complete referrals for services.
Requires Florida Child Protection Certification and working knowledge of Florida Child Welfare system, Florida Administrative code Family Safety 65C is required. If not certified, employee must achieve certification within 12 months of hire.
Requires a valid driver’s license in order to travel throughout the County.
At least two years’ experience serving at risk families who have experienced abuse, neglect or abandonment.
Superior verbal and written communication skills.
Effective independent judgment.
Bachelor’s Degree in Social work , Psychology or other related degree required.
2 to 5 years resolving complex family issues required.

Nice To Haves

MA Social Work, Psychology, Counseling preferred.
3+ years resolving complex family issues preferred.

Responsibilities

Provide crisis intervention linkages, referrals through consultation to ensure family support and placement stabilization in order to follow-up with emergency FTC for continued authorization.
Ensure present danger and impending danger safety plans are in place and monitored in order to protect clients and FPOCF interests.
Complete standardized assessments in order to establish the family's strengths and needs.
Ensure services & treatment are delivered from a strength based framework and customized in order to meet individualized needs of family and members.
Access 3rd party, Medicaid, and community resources and ensure inclusion in flexible and responsive service delivery in order to maximize resources and develop individualized plans.
Manage a Safety Management Caseload of FTC for at risk families in order to meet needs for support.
Provide individual and group counseling services to the family until such time as a FPOCF network can become engaged. The FEC will teach skills that may include, working with parents on how to meet the special physical, mental and emotional needs of their children. Working with parents on how to manage and resolve conflicts, and on how to recognize the circumstances that interfere with their ability to care for their children.
Fulfill other incidental or related duties as assigned, assisting and training others, and performing duties of higher rated positions from time to time for developmental purposes.