Family Coach- Rapid Rehousing

Metropolitan Family Services • Chicago, IL

1d • $44,000 - $48,900 • Hybrid

About The Position

Metropolitan Family Services (MFS) is seeking a full-time Family Coach for their Calumet office. MFS is an organization that empowers families to learn, earn, heal, and thrive, acting as a mentor, motivator, and advocate since 1857. This role focuses on making a positive impact on families and communities.

Requirements

• Demonstrated ability to render adequate service to clients and to organize and manage job efficiently.
• Requires mobility to work with community-based caseload.
• Ability to maintain assigned community and home-based services.
• Ability to work effectively with diverse individuals and groups.
• Must be highly organized and knowledge of Excel to track data.
• High School Diploma or equivalent required.
• 2+ years of experience required.
• Satisfactorily pass all relevant screening and criminal background checks.
• Driving for work required with transportation of clients in a personally owned vehicle. Travel between sites required.

Nice To Haves

• Bachelor's degree in social work or related field from an accredited college or university, preferred
• Bilingual Spanish, preferred.

Responsibilities

• Works with the full family in a collaborative and supportive manner to help, motivate, and inspire individual and family goal setting while allowing the family to drive the work.
• Have a deep respect for a family’s expertise, which is fundamental to establishing trust.
• Help the client to identify strengths and then work with the families to utilize these strengths and build others.
• Use of trauma informed practices.
• Provides services according to values and principles for family centered coaching.
• Completes the intakes and monitors family goals and activities.
• Provides follow up to ensure family goals are progressing or achieved.
• While using a family-centered approach, services should focus on addressing the following areas: (1) Foster Economic Independence; (2) Increase Earning Power; (3) Support Academic Achievement; (4) Enhance Stability and Quality of Life.
• Addresses housing related issues including lease.
• Provides linkages to support services including transportation, childcare assistance, clothing and uniform assistance.
• Records family progress in HMIS and case files.
• Handles emergency and crisis situations with clients.
• Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
• Utilizes a team approach and works with other program staff in the planning and implementation of services.
• Takes increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
• Works effectively with diverse staff and service populations. Accountable for providing exception customer service.
• Other duties as assigned.

Benefits

• Medical Coverage
• Guardian Dental Coverage
• VSP Vision Coverage
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED