Housing Locator (Rapid Rehousing and Shelter)

Northern Virginia Family ServicesManassas, VA
$50,000Hybrid

About The Position

Join the NVFS Family: We are looking to hire a Housing Locator to join the NVFS Homeless Services Team! As the Housing Locator, you will be responsible for working collaboratively with NVFS shelter and rapid rehousing case management staff to identify housing opportunities for clients, both families and singles. This position is required to actively seek out, obtain and maintain relationships with landlords, private and non-profit. As the Housing Locator, you will provide training to staff and clients on housing opportunities and tenant/landlord roles and responsibilities. YOU WILL ALSO BE AN INTEGRAL MEMBER OF THE HOUSING TEAM AND WORKS COLLABORATIVELY WITH ALL ASPECTS OF NVFS PROGRAMS, REPRESENTATIVES FROM HOUSING DEPARTMENTS, DEPARTMENTS OF SOCIAL SERVICE, LOCAL CONTINUUM OF CARE(COC), AND REPRESENTATIVES OF OTHER NON-PROFIT AGENCIES AND THE FAITH COMMUNITY.

Requirements

  • HQS certification required within six (6) months of hire if not already certified.
  • A minimum of three (3) years of experience in property management, housing management, and/or real estate required, including negotiation and advocacy.
  • Must be experienced in, comfortable with and willing to conduct trainings to groups.
  • Ability to communicate respectfully, clearly, effectively, tactfully and patiently in-person and on the phone to a diverse population.
  • Strong interpersonal skills and proven ability to build trust, rapport and maintain relationships; must be able to create and maintain collaborative working relationships and effectively interact with clients, landlords, and community partners.
  • Fluency in English required.
  • Proficiency in usage of basic technological tools including laptops/computers, email, phones, and internet required. Working knowledge of Microsoft Office Suite required.
  • Must be able to demonstrate and live the organizational values of Communication, Integrity, Respect, Collaboration, and Accountability.
  • Successful completion of background checks required upon hire
  • Must have reliable transportation to visit properties and community locations on a frequent basis

Nice To Haves

  • Bachelor’s degree in public or business administration from an accredited college or university preferred.
  • Experience within the working community a plus.
  • Experience providing direct services to individuals in crisis strongly preferred.
  • bilingual fluency in Spanish or other client languages a plus. Additional language skills always welcome.

Responsibilities

  • Proactively seek out new housing opportunities and resources to assist families with housing.
  • Nurture existing relationships and create new collaborative partnerships with landlords and other housing providers, including acting as a liaison between landlords and clients as needed. Negotiate leases on behalf of clients in collaboration with case managers and clients.
  • Develop and facilitate training and workshops for clients and shelter staff including tenant rights and responsibilities, housing discrimination, finding and securing rental housing, communication with landlords and fair housing.
  • Maintain a Housing Directory to include documentation of all contacts with housing providers. Provide consistent updates on housing availability.
  • Maintain documentation of trainings, budgets, housing contacts and other pertinent information in accordance with agency and best practice standards.
  • In coordination with the case manager, provide access to resources to assist families and singles as needed during their move into permanent housing (such assistance may include accessing rental assistance money, donated furnishings and coordinating with volunteer movers).
  • Negotiate and manage the Rapid Re-housing direct assistance budget in coordination with case management staff and Director of Homeless Services to ensure the distribution of funds is in keeping with state and local guidelines and meets the needs of clients.
  • Maintain current level of knowledge on program software and other information on housing assistance programs.
  • Conduct Housing Quality Standard Inspections per grant guidelines. Advise and advocate for clients regarding quality standards.
  • Participate in regular supervision with supervisor and provide regular updates.
  • Remain current on knowledge of standards and other program-related information.
  • Enter data for record keeping and reporting to meet relevant guidelines.

Benefits

  • We want you to be well, have work/life flexibility, grow your career with us, and have the resources and support you need. Check out our comprehensive benefit offerings here [https://www.nvfs.org/about-nvfs/careers/benefits/]in support of various dimensions of your wellbeing.
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