Rapid Rehousing Navigator

Vail Place•Hopkins, MN

3d•Hybrid

About The Position

As a Housing Navigator in our Rapid Rehousing program, you’ll do more than help individuals identify rental vacancies — you’ll guide individuals living with mental illness, substance use, and social challenges toward stability, support, and lasting change. This is your chance to be the connection point between people and the resources that can transform their health and well-being. Vail Communities is an organization dedicated to serving adults living with severe mental illness, providing a unified point of access and coordination for services. Having served the Twin Cities for more than 45 years, we provide comprehensive support tailored to each individual's unique circumstances and mental health wellness journey. Guided by the values of dignity & inclusion, opportunity, community, and excellence, we're not just alleviating the burdens of illness — we're fostering wellness and cultivating meaningful connections to ensure every individual can thrive. Join us in rewriting the narrative surrounding mental wellness and embracing a future where recovery is not only possible, but transformative.

Requirements

BA or BS in human services or related area, or BSW with valid and current Social Work licensure, or equivalent combination of education and experience.
Minimum of 2 years’ experience in housing search, placement, and advocacy work.
Must have and maintain a valid Minnesota Driver’s License.
Maintain automobile coverage.
Have access to an automobile to attend meetings in the office and community.

Nice To Haves

Experience working with individuals with serious and persistent mental illness (SPMI)
Experience working with homeless populations

Responsibilities

Provides direct support to individuals with mental illness in securing and maintaining stable housing by assessing housing barriers and strengths to determine appropriate housing and service needs.
Assists individuals in locating and securing community-based housing by identifying eligible vacancies and supporting them through the application process.
Transports individuals to apartment showings and lease signings as needed.
Provides education on tenant and landlord rights, budgeting, and accessing necessary community resources.
Contacts private market property owners to expand the network of rental placement options available to individuals served.
Coordinates with case managers to promote housing stability and successful tenancy following move-in.
Serves as a liaison between tenants, landlords, referral sources, and collaborating agencies, maintaining consistent and effective communication across all parties.
Completes accurate and timely progress notes and maintains case file documentation.
Conducts ongoing analysis to ensure alignment with county practices.
Identifies opportunities to improve program quality and effectiveness.
Performs regular reassessments of clients’ needs and housing status.
Attends relevant meetings.
Assists with office-related tasks as needed.
Supports additional duties as assigned.