Family Case Manager, School and Community Youth Services

Sheppard Pratt Careers • Gaithersburg, MD

9d • Onsite

About The Position

Provide culturally and linguistically appropriate, comprehensive case management for the School and Community Youth Services (SCYS) school-based mental health and social services program, offered in collaboration with Montgomery County Public Schools (MCPS) and the Department of Health and Human Services (DHHS). The program promotes self-sufficiency skills, family development, and connections to mental health resources for uninsured and underinsured youth and their families, newly arrived families, and students or families identified by the school as needing help accessing resources. The position works collaboratively with a therapist, school staff, and community partners while maintaining strict confidentiality of client information.

This is a part-time, in-person position at an assigned high school. The pay range is $26.52 to $29.82 per hour. Pay is determined by factors including years and level of related experience.

Requirements

• Bachelor’s degree in Social Work (B.S.W.), Psychology, or a related field; prior experience may be substituted for each year of required education.
• Prior experience serving parents and families in need; internship experience is considered.
• Generally, a valid state driver’s license with three or fewer points at the time of hire.
• Depending on program assignment, written and verbal fluency in English and Spanish may be required.

Nice To Haves

• Experience working within collaborative school-based service-delivery models.
• Prior experience or equivalent knowledge of immigrant populations and acculturation issues.
• Knowledge of community resources in the Montgomery County area.
• Bilingual fluency in English and Spanish.

Responsibilities

• Provide case management to students, parents, and families with economic or social needs, including needs related to housing, healthcare, employment assistance, food, clothing, education, and other services.
• Use the County’s electronic records system to document service plans and update plans every six months.
• Maintain contact with clients at least twice a month.
• Enter service data into the system within one business day of service delivery.
• Maintain a caseload in accordance with contract terms and agency expectations defined by the program director.
• Organize, coordinate, and facilitate meetings, workshops, presentations, activities, and events to develop partnerships between families and schools.
• Work with service providers and develop a referral system to promote continuity of care.
• Conduct home-visit meetings or make referrals as necessary.
• Participate in workshops and conferences as requested by the immediate supervisor.
• Collaborate with the therapist, school staff, and community partners to provide comprehensive care while maintaining client confidentiality.

Benefits

• Professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure or certification preparation.
• Comprehensive medical, dental, and vision benefits for benefit-eligible positions.
• 403(b) retirement match.
• Paid time off for benefit-eligible positions.
• Complimentary Employee Assistance Program (EAP).
• Mileage reimbursement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level