Family Case Manager, School and Community Youth Services

Sheppard Pratt • Gaithersburg, MD

9d • $27 - $30 • Onsite

About The Position

The Family Case Manager provides culturally and linguistically appropriate case management at an assigned high school through the School and Community Youth Services (SCYS) school-based mental health and social services program, in collaboration with Montgomery County Public Schools (MCPS) and the Department of Health and Human Services (DHHS). Services support self-sufficiency, family development, and connection to mental health resources for uninsured and underinsured youth and families, newly arrived families, and students or families identified by the school as needing help accessing resources.

The role collaborates with therapists, school staff, community partners, and service providers to coordinate comprehensive care and maintain strict confidentiality of client information. The position is part-time, day shift, and performed in person. The pay range is $26.52 to $29.82 per hour, with compensation determined in part by related experience.

Sheppard Pratt offers professional development and tuition reimbursement, medical, dental, and vision benefits for benefit-eligible positions, a 403(b) retirement match, paid time off for benefit-eligible positions, an Employee Assistance Program, and mileage reimbursement.

Requirements

• Bachelor’s degree in Social Work (B.S.W.), Psychology, or a related field; prior experience may be substituted for each year of required education.
• Prior experience serving parents and families in need; internship experience is considered.
• Generally, a valid state driver’s license with three or fewer points at the time of hire is required.

Nice To Haves

• Experience working within collaborative school-based service delivery models.
• Prior experience or equivalent knowledge of immigrant populations and acculturation issues.
• Knowledge of community resources in the Montgomery County area.
• Bilingual fluency in English and Spanish; depending on program assignment, written and verbal fluency may be needed.

Responsibilities

• Provide case management to students, parents, and families with economic or social needs, including housing, healthcare, employment assistance, food, clothing, education, and other services.
• Document service plans in the County’s electronic records system, update plans every six months, and maintain contact with clients at least twice a month.
• Enter service data into the electronic system within one business day of service delivery.
• Maintain a caseload in accordance with contract terms and agency expectations set by the program director.
• Organize, coordinate, and facilitate meetings, workshops, presentations, activities, and events that develop partnerships between families and schools.
• Work with service providers and develop a referral system to promote continuity of care.
• Conduct home-visit meetings and make referrals as needed.
• Participate in workshops and conferences as requested by the immediate supervisor.
• Collaborate with therapists, school staff, and community partners to provide comprehensive care while maintaining strict confidentiality of client information.

Benefits

• Professional development, including tuition reimbursement for ongoing education and licensure or certification preparation.
• Medical, dental, and vision benefits for benefit-eligible positions.
• 403(b) retirement match.
• Paid time off for benefit-eligible positions.
• Complimentary Employee Assistance Program (EAP).
• Mileage reimbursement.

What This Job Offers

• Job Type: Part-time