The Family Care Coordinator (FCC) works with hospitals in LifeLink’s service area to respond to referrals and evaluate potential organ and tissue donors. The role applies LifeLink Organ Recovery policies and procedures while performing and documenting donor evaluations, family approaches, authorization or donor designation, and medical and social behavior interviews with appropriate family members or associates for transplantation purposes. The FCC participates in a rotating call schedule to provide coverage 24/7. Responsibilities include onsite hospital referral evaluation, reviewing patient charts for medical suitability, understanding medical management that preserves the option for donation, determining hospital plans for brain death testing or end-of-life discussions, and identifying appropriate timing for donation conversations. The coordinator follows hospital and LifeLink procedures and applicable state statutes when determining legal next of kin and documenting authorization. After authorization, the FCC helps start the donation case, including initiating the organ donation order set, obtaining blood for serologies, performing a lymph node cutdown for HLA tissue typing, and reporting to the oncoming Vascular Coordinator. The role also provides donor families with follow-up information and support and works with hospital development and public education programs on development initiatives. Regular automobile travel is required, with infrequent possible air travel. Work may involve variable on-call hours, nights, weekends, holidays, emergency backup coverage, and extended or high-stress hours.
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Job Type
Full-time
Career Level
Mid Level