Family and Community Engagement Director

UMATILLA-MORROW COUNTY HEAD START INC•Hermiston, OR

1d•$108,900 - $119,320

About The Position

The Director of Family and Community Engagement (FACE) provides strategic leadership, supervision, and program oversight for Healthy Families Oregon (HFO), Maternal, Infant, and Early Childhood Home Visiting (MIECHV), Family Support & Connections (FSC), DHS Home Visiting, Oregon Parenting Education Collaborative (OPEC), and Court Appointed Special Advocates (CASA). The Director supports program managers, strengthens family-centered services and community partnerships, and ensures accountability for program quality, grant deliverables, and outcomes. The Director collaborates with the Finance Director and Payroll and Fund Accounting Manager on budgets and fiscal matters; Finance leads financial administration. The Director supervises and coaches assigned managers and staff; develops program work plans; monitors service quality, staffing, outcomes, reporting, contracts, and grant deliverables; and works with managers and Finance on budget priorities and adjustments. The role maintains program procedures and reporting practices, addresses concerns and complaints, keeps the CEO informed of significant program and organizational matters, and promotes culturally responsive, accessible, family-centered services. The position oversees the quality and requirements of HFO and MIECHV, including data, reporting, family eligibility and enrollment, home visiting services, quality improvement, and regional collaboration. It provides director-level oversight of FSC and DHS Home Visiting, including referrals, family supports, parent leadership, contract compliance, and coordination with ODHS and partner agencies. It also oversees OPEC parenting education and CASA volunteer services, supporting program planning, partnerships, training, reporting, and progress toward program goals. The Director represents UMHS at state and local meetings, participates in the Senior Leadership Team and agency strategic planning, leads the Community Advisory Board with the Umatilla County Health Department, and maintains relationships with funders and community partners. The role uses program data, family voice, staff feedback, and partner input to improve services; presents program updates; supports funding and sustainability planning; and contributes to workforce development, staff training, mentorship, and career pathways. The position requires a bachelor’s degree in a relevant field and at least five years of professional leadership, management, and supervisory experience in family services, early childhood, home visiting, child welfare, or nonprofit programs. Work is normally performed in an interior office environment in close physical proximity to others. Duties include extended sitting and computer use, repetitive hand and arm movements, occasional standing, walking, reaching, filing, lifting and moving up to 50 pounds, and driving a private or agency vehicle.

Requirements

Bachelor’s degree in Early Childhood Education, Child Development, Social Work, Human Services, Family Studies, Psychology, Sociology, Social Sciences, Public Health, Education, Public Administration, Nonprofit Management, or a related field relevant to the position.
At least five years of professional leadership, management, and supervisory experience in family services, early childhood, home visiting, child welfare, or nonprofit programs, including staff supervision and program and grant oversight.
Significant management or administration experience, including balancing regulatory requirements with budget constraints while responding to community needs.
Knowledge of family support, home visiting, parenting education, child welfare, and trauma-informed, culturally responsive services.
Ability to build positive working relationships, collaborate, and lead teams toward shared goals.
Experience working with rural communities.
Familiarity with data analytics and systems used to measure performance.
Experience designing and delivering training.
Experience ensuring grant and contract performance standards are met.
Demonstrated attitudes, knowledge, and skills to provide culturally competent services and work effectively in multicultural situations, with a commitment to recruiting and retaining a diverse workforce.
Ability to interpret grant requirements, review financial information, and partner with Finance and program managers on budgets and responsible resource use.
Ability to work within UMHS’s mission, goals, and service objectives while honoring the local context of communities in the broader region.
Ability to coordinate and/or conduct training sessions.
Adequate means of transportation; ability to drive a private or agency vehicle with a valid driver’s license and personal automobile, or provide a plan to fulfill position requirements. A DMV record check will be conducted before hire.
Ability to establish relationships of trust and respect with staff, families, children, and the community.
Current enrollment in the Child Care Division’s Central Background Registry.
Current physical examination, drug screen, and TB screen documentation before hire.
Desire to work with low-income children and their families.
Ability to communicate effectively with staff, families, children, and the public by telephone, face-to-face, one-to-one, and in group settings.
Fluent in English, verbally and in writing.
Ability to meet the described physical demands, with reasonable accommodations available for qualified individuals with disabilities.

Nice To Haves

Experience contributing to grant applications, renewals, and program narratives.
Multilingual or multicultural experience.
Community service experience.

Responsibilities

Provide leadership, supervision, coaching, and performance evaluations for assigned managers and staff; set expectations, delegate operations, and support professional growth.
Develop annual program work plans with managers and monitor service quality, staffing capacity, outcomes, reporting deadlines, grant deliverables, and corrective actions.
Oversee program and contract performance and work with managers to resolve service concerns, monitoring findings, and improvement opportunities.
Provide program priorities, staffing needs, and service projections for budget development; review financial reports with Finance and managers, identify concerns, and collaborate on adjustments.
Provide program information and priorities for grant applications, renewals, amendments, and reports; Finance leads accounting, fiscal reporting, reimbursements, and financial documentation.
Maintain current procedures, reporting calendars, and desk manuals with program managers.
Address concerns and complaints from families, staff, and partners with managers and relevant departments; escalate significant issues to agency leadership.
Keep the CEO informed about program progress, staffing needs, funding risks, compliance concerns, and matters requiring organizational action.
Promote culturally responsive, accessible, family-centered services and appropriate collaboration and referrals across UMHS programs and community partners.
Oversee HFO quality and adherence to Healthy Families America Best Practice Standards and applicable Oregon requirements through the HFO Home Visiting Manager.
Ensure HFO staff qualifications, model-specific training, reflective supervision, and caseload oversight are supported.
Monitor HFO outreach and engagement, strengths-based assessments, home visiting, documentation, and referrals; review data, outcomes, quality assurance, and improvement activities.
Support HFA accreditation and site review readiness, corrective action planning, and follow-through; coordinate with HFO and MIECHV leadership on model fidelity and funding requirements.
Oversee MIECHV data quality, performance measures, reporting, and continuous quality improvement.
Ensure managers follow MIECHV requirements for eligibility, priority populations, coordinated enrollment, prevention of duplicate enrollment, confidentiality, and recordkeeping.
Lead UMHS’s Local Coordinating Agency responsibilities, including strengthening the regional Home Visiting Network and collaboration among providers and community partners.
Support coordinated referrals among home visiting, health care, early learning, child welfare, and family support services; promote parent participation in regional planning and improvement.
Represent UMHS in required Oregon Health Authority meetings, monitoring activities, statewide learning opportunities, and grant-related planning.
Work with Finance to review MIECHV spending, identify funding concerns, and support compliance with approved budgets and fiscal requirements.
Oversee assigned MIECHV-funded home visiting services, including Early Head Start and HFO-related activities, through designated managers and supervisors; monitor enrollment, service delivery, performance, data, reporting, and work-plan progress.
Provide director-level oversight of FSC through the Family Services Manager, monitoring referrals, caseloads, family service plans, documentation, outcomes, contract compliance, and partner relationships.
Establish and lead an FSC Steering Committee with program staff and community stakeholders; plan quarterly meetings, agendas, partner input, follow-up actions, and decision documentation.
Develop and support FSC parent leadership opportunities and meaningful participation in program planning and improvement.
Oversee FSC flexible funds with the Family Services Manager and Finance, ensuring requests address family needs, follow guidelines, and are documented and tracked.
Oversee DHS Home Visiting through the Family Services Manager, supporting parenting education, coaching, and family engagement for parents involved with child welfare.
Ensure DHS Home Visiting services support parents’ case-plan and reunification goals while respecting the roles of Child Welfare and the courts; monitor referrals, documentation, confidentiality, releases, service delivery, and reporting.
Maintain collaborative communication with ODHS contract representatives and partner agencies.
Oversee OPEC parenting education activities and staff, supporting accessible classes, workshops, and parent engagement.
Strengthen OPEC relationships with community partners, educational organizations, and advisory participants; oversee program planning, mini-grants, participation data, reporting, and deliverables.
Support equitable access to evidence-informed parenting education and opportunities for parent input.
Lead and oversee the CASA Manager; support recruitment, training, retention, and supervision of qualified volunteers.
Monitor CASA volunteer capacity, child assignments, service coverage, continuing education, reporting, and progress toward grant and program goals.
Maintain CASA relationships with courts, child welfare, legal partners, advisory members, and community supporters while respecting judicial independence and confidentiality.
Oversee CASA outreach, fundraising partnerships, volunteer recognition, and continuous improvement planning.
Attend and represent UMHS at state and local meetings, advisory groups, and workgroups; share updates, contribute to planning, and follow through on actions.
Participate in weekly Senior Leadership Team meetings and UMHS five-year strategic planning; align program goals with agency priorities and report on assigned objectives.
Build relationships with child welfare and human service agencies, courts, early learning and education partners, tribal partners, health organizations, and community organizations.
Lead the Community Advisory Board with the Umatilla County Health Department, coordinating meetings, community participation, shared planning, and follow-through.
Maintain funder relationships through communication, responses, program and funding updates, and coordination with program managers and Finance to support continued funding and sustainability.
Strengthen referrals and coordination across UMHS home visiting, parenting education, child advocacy, early learning, and family support services.
Use program data, family voice, staff feedback, and partner input to identify service gaps and guide improvements.
Promote culturally responsive, family-centered services reflecting community languages, strengths, lived experience, and needs.
Prepare and present program updates to executive leadership, the Board, funders, and partners; support funding applications and sustainability planning.
Participate in UMHS’s Grow Your Own program by identifying staff development opportunities, supporting mentorship and career pathways, and coordinating preparation for future roles.
Collaborate with Human Resources, the Professional Development Manager, and the Senior Leadership Team on an agency-wide training plan aligned with staff needs, program requirements, and strategic priorities.
Guide and oversee training and professional development outcomes while delegating scheduling and logistical responsibilities appropriately.
Coach managers through communication, feedback, and performance assessments that support accountability, growth, and staff well-being.
Collaborate with Human Resources, professional development staff, and Directors to align recruitment, training, and evaluations with role requirements.
Ensure managers and staff understand policies and procedures and receive timely practical training; support independent decision-making within assigned responsibilities.
Participate in applicable leadership, advisory, program-specific, and staff meetings, conferences, training sessions, and workshops; represent UMHS and support alignment with state priorities and requirements.
Maintain familiarity with agency policies, performance standards, work plans, and objectives; keep accurate records, submit reports on time, and maintain confidentiality.
Maintain respectful relationships with staff, children, families, and the community; uphold professional standards, improve skills and education, and fulfill mandated reporter duties.
Be present to provide consistent services, contribute positively as a team member, and demonstrate commitment to agency mission, values, and policies.
Perform other duties deemed necessary by the supervisor.
Apply safe practices, report unsafe conditions or injuries immediately, comply with agency safety standards, participate in emergency drills, and promote workplace safety.