About The Position

The Faculty Coordinator supports the Family Medicine department at the Biltmore Campus by coordinating faculty clinic schedules, med/peds/OB call schedules, inpatient schedules, and student placements on faculty schedules. The role opens clinic schedules in the practice management system and provides administrative support to faculty, working closely with the department’s Administrative Director, residency program staff, and other departmental administrative staff. The position coordinates schedules to support patient access, resident supervision, specialty clinic coverage, and educational needs. Regular attendance onsite is essential. Typical hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., or flexed to meet client or division needs, for 40 hours per workweek. Weekend, holiday, or evening coverage is occasionally required, and hours may need to be flexible for special assignments or evening activities requested by the team leader. Compensation is $23.65 per hour, full-time, plus the MAHEC Total Rewards Package. MAHEC is a qualifying employer for the Public Service Loan Forgiveness program; employees who meet federal requirements may be eligible for loan forgiveness after 10 years of qualifying payments while working full-time at MAHEC. Employees and learners must receive the flu vaccine or have an approved exemption. MAHEC does not provide employment-based U.S. visa sponsorship. New employees must provide valid, original I-9 documents on their first day of work.

Requirements

  • Associate degree or three years of relevant experience, or a comparable combination of education and relevant experience.
  • Administrative and scheduling experience within a large medical or other health-related field.
  • Excellent skills in Microsoft Office, including Word, Excel, PowerPoint, and database applications.
  • Regular onsite attendance.
  • Ability to work flexibly to respond to special assignments or evening activities as requested by the team leader.
  • Ability to occasionally provide weekend, holiday, or evening coverage.

Nice To Haves

  • Spanish-speaking skills preferred.

Responsibilities

  • Create and maintain daily, weekly, and yearly basic pattern schedules for faculty members, including call schedules, attending duties, inpatient coverage, and other department responsibilities.
  • Approve and make appropriate schedule changes in coordination with residency program and department needs; handle last-minute changes and complex scheduling issues for residents and faculty.
  • Coordinate faculty schedules with the residency program to produce timely and accurate patient care schedules.
  • Manage weekly schedules to ensure an appropriate number of providers are available each half day to support patient access.
  • Manage resident-to-preceptor ratios to ensure appropriate resident supervision.
  • Manage specialty clinic schedules and ensure appropriate provider coverage for resident education and supervision.
  • Produce the monthly call schedule and find coverage when call patterns break down.
  • Coordinate placement of learners with multiple MAHEC departments.
  • Open clinic schedules in the practice management system and provide administrative support to faculty.

Benefits

  • MAHEC Total Rewards Package.
  • Potential eligibility for Public Service Loan Forgiveness for employees who meet federal requirements and make qualifying payments while working full-time at MAHEC.
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