Facility Technician, NA

Vantage Data Centers•Shackelford County, TX
•Onsite

About The Position

Vantage is seeking Facility Technicians to support facility management activities across assigned data center facilities at its Abilene, Texas campus. The posting considers candidates for Facility Technician Levels II, III, and IV; the level offered will depend on the candidate’s relevant experience, technical knowledge, demonstrated skills, and ability to perform the role’s requirements. The position supports building systems, maintenance programs, vendor coordination, facility operations, customer support, and operational readiness across assigned buildings and customer-facing spaces. Facility Technicians perform preventive and corrective maintenance, inspect and troubleshoot building systems, coordinate maintenance activities, support facility improvement projects, maintain operational documentation, and help ensure the reliability and appearance of campus facilities. The role requires knowledge of building systems and facility maintenance practices, sound judgment, troubleshooting capability, strong communication, and the ability to manage competing priorities while maintaining continuity in a mission-critical data center environment. The Site Operations Department is responsible for the health of mechanical and electrical systems, building maintenance, and data module performance. It performs preventive and corrective maintenance using a computerized maintenance management system (CMMS), with a focus on direct customer engagement, teamwork, and facility infrastructure. The position typically works Monday through Friday, 7:00 a.m. to 3:00 p.m., and requires availability outside normal business hours, including weekends, late nights, holidays, and on-call support. Travel is expected to be less than 5%, occasionally for training. The position is eligible for company benefits, including medical, dental, and vision coverage; life and AD&D insurance; short- and long-term disability coverage; paid time off; employee assistance; and participation in a 401(k) program with company match, as well as other voluntary benefits. Vantage also describes its total compensation package as above market and offers recognition, training, and development opportunities.

Requirements

  • At least 2 years of relevant hands-on experience in facilities maintenance, commercial building operations, industrial maintenance, mission-critical facilities, data centers, or similar technical environments.
  • Knowledge of HVAC systems, building automation systems, electrical distribution, plumbing, fire protection systems, security systems, and related facility infrastructure.
  • Experience performing preventive and corrective maintenance on building systems and facility infrastructure.
  • Ability to troubleshoot facility-related issues, identify contributing factors, and coordinate appropriate corrective actions.
  • Experience supporting maintenance projects and vendor-supported activities.
  • Experience creating, using, or maintaining procedures, work instructions, inspection checklists, maintenance records, or other technical documentation.
  • Ability to read and interpret construction drawings, specifications, blueprints, building drawings, and technical manuals.
  • Experience using CMMS systems for maintenance planning, work orders, inspections, documentation, and asset management.
  • Strong analytical, organizational, troubleshooting, and problem-solving skills.
  • Strong written and verbal communication skills.
  • Ability to prioritize work and manage multiple competing responsibilities in a dynamic environment.
  • Ability to work independently and collaboratively as part of a team.
  • Reliable transportation to report to work during normal operations and emergency situations.
  • Willingness to work outside normal business hours, including weekends, late nights, holidays, and on-call support.
  • Ability to perform the listed physical activities and work in the described physical conditions.

Nice To Haves

  • At least 5 years of relevant hands-on experience is preferred.
  • Data center or mission-critical facility experience is preferred.
  • Technical certification, trade certification, or equivalent work experience is preferred.

Responsibilities

  • Perform preventive and corrective maintenance on facility infrastructure and building systems.
  • Troubleshoot HVAC, electrical, plumbing, fire protection, building automation, security, and other facility support systems.
  • Conduct facility inspections and assessments to identify deficiencies, risks, and maintenance requirements.
  • Manage maintenance projects, repairs, upgrades, and facility improvement initiatives from planning through completion.
  • Coordinate and oversee contractors and service providers to support safety, quality, and compliance with site requirements.
  • Develop, maintain, and improve maintenance procedures, inspection programs, checklists, work instructions, operating procedures, maintenance plans, service standards, and other operational documentation.
  • Support customer requests, move-ins, expansions, equipment installations, and related operational activities.
  • Review completed work to help ensure quality standards and operational expectations are achieved.
  • Conduct operational readiness inspections and support reliability reporting, facility performance reviews, and related metrics.
  • Analyze maintenance information and facility performance data to identify reliability and efficiency improvements.
  • Support development of facility standards and best practices across the campus.
  • Support warranty administration and claims, vendor performance reviews, contractor qualification, and related maintenance activities.
  • Support root cause analysis and recommend corrective actions to improve reliability, maintainability, and operational performance.
  • Support emergency response and incident recovery involving building systems and facility infrastructure.
  • Use CMMS systems to manage work orders, maintenance activities, asset records, inspections, and facility documentation.
  • Identify and implement improvements to safety, reliability, efficiency, operational effectiveness, and customer satisfaction.
  • Share technical knowledge and provide guidance on facility systems, maintenance activities, procedures, and safe work practices.
  • Work independently and collaboratively, manage multiple priorities, and exercise sound judgment when organizing work and resolving facility issues.
  • Respond to safety concerns, facility emergencies, and operational events while maintaining a safe and secure work environment.
  • Perform additional duties as assigned by management.
  • At Level II, perform preventive and corrective maintenance, support facility operations, and execute assigned work with moderate supervision.
  • At Level III, independently manage complex maintenance activities, projects, and troubleshooting efforts, and serve as a technical resource for the team.
  • At Level IV, lead complex problem resolution, drive reliability and process improvements, develop maintenance standards and best practices, and provide technical leadership across the campus.

Benefits

  • Medical, dental, and vision coverage
  • Life and AD&D coverage
  • Short- and long-term disability coverage
  • Paid time off
  • Employee assistance
  • 401(k) program with company match
  • Additional voluntary benefits
  • Above-market total compensation package
  • Recognition, training, and development opportunities
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