Facility Supervisor - Centennial Lakes Park
About The Position
The Facility Supervisor at Centennial Lakes Park provides customer service to park visitors and leadership, support, and supervision for seasonal operations. The role coordinates special events, oversees winter operations—with an emphasis on the skating rink and skate rentals—manages building rentals, and helps maintain park buildings and grounds. This is a seasonal position lasting fewer than six months. Work is seasonal and weather-dependent, and typical hours include evenings and weekends. Approximately 70% of the work is outdoors, with exposure to a variety of weather conditions. The position may also involve weekend, evening, and holiday hours.
Requirements
- High school diploma or equivalent.
- Two years of customer service, facility, or event management experience.
- Valid Minnesota driver’s license.
- Ability to communicate effectively verbally and in writing, and to communicate tactfully and courteously with the public and City staff.
- Ability to problem-solve and perform multiple functions at once in a fast-paced work environment.
- Knowledge of light custodial duties.
- Ability to work independently and prioritize work.
- Ability to relate to and work effectively with people from diverse cultural, economic, and ethnic backgrounds.
- Ability to lift up to 100 pounds intermittently and 25 pounds occasionally.
Nice To Haves
- Experience working in an outdoor park or facility open to the public.
- Motivation, organization, and ability to take direction well.
Responsibilities
- Serve as the primary on-site contact for staff and patrons when full-time staff are absent.
- Address questions, concerns, and complaints professionally.
- Supervise winter operations, scheduled events, building rentals, and performances.
- Set up tables, chairs, and equipment for events.
- Assist patrons, subcontractors, and performers with setup needs.
- Monitor events and rentals and ensure compliance with park rules.
- Conduct regular walk-throughs to ensure buildings and grounds are operational and safe.
- Remain visible and engaged with staff and customers.
- Provide on-site support and supervision to part-time staff.
- Complete accident and incident reports and communicate them to management.
- Perform light custodial duties, including cleaning floors and windows and emptying trash cans.
- Assist with snow removal when appropriate, using a shovel and walk-behind snow blower.
- Operate and troubleshoot point-of-sale equipment as needed.
- Perform other duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
