Facility Operations Coordinator

The Nashville Predators Hockey Club•Nashville, TN

30d•Onsite

About The Position

The Facility Operations Coordinator provides comprehensive administrative, operational, vendor management, and financial coordination for the Operations department. This role is responsible for assisting with daily workforce scheduling, payroll and invoice processing, onboarding new vendors (including W-9s and COI tracking), contractor access coordination, CMMS work order and preventive maintenance administration and maintaining standardized documentation.

Requirements

High School diploma or GED required; Associate’s or Bachelor’s degree in Business, Facility Management, or related field preferred.
Minimum 2 years of experience working in an administrative or support capacity within facility operations or venue management.
Working knowledge of vendor onboarding procedures such as gathering W-9 forms, tracking COIs, issuing POs, and approving invoices.
Technical or maintenance background with basic working knowledge of facility trade systems and motorized equipment preferred.
High computer proficiency, including Microsoft Office (Excel, Word, Outlook), CMMS work order platforms, digital payroll/timekeeping software, and financial approval software.
Excellent oral and written communication skills, with demonstrated professional email etiquette.
Strong interpersonal skills, organizational skills, and document management capabilities.
Possess a valid driver’s license, possess a suitable driving history and be insurable by our insurance carrier (without conditions).
As a condition of employment, qualified applicant will be subject to a background check, including a criminal history check, driving history and character references.

Nice To Haves

Associate’s or Bachelor’s degree in Business, Facility Management, or related field
Technical or maintenance background with basic working knowledge of facility trade systems and motorized equipment

Responsibilities

Manage and assign facility work orders for operations staff and trade mechanics.
Create, schedule, and assign routine Preventive Maintenance (PM) procedures within the CMMS platform with guidance from management.
Maintain digital service records, work order histories, and equipment maintenance logs.
Draft, organize, file, and update facility Standard Operating Procedures (SOPs) and administrative policies.
Work with finance department to set up new vendor accounts by obtaining, verifying, and filing all required documentation, including partner W-9 forms, tax IDs, and banking/payment details.
Track, log, and maintain up-to-date Certificates of Insurance (COIs) for all active vendors and contractors to ensure compliance prior to site work or account creation.
Monitor, correct, and approve employee timesheets and process departmental payroll approvals in the designated software.
Generate, issue, and track Purchase Orders (POs).
Review, code, and approve operational invoices within the financial software application.
Schedule external contractors and service providers for routine maintenance, facility repairs, and specialized building projects.
Serve as the primary point of contact to meet contractors on-site, verify safety waivers/compliance, and arrange facility building access.
Create, manage, and distribute operational work schedules for full-time and part-time staff.
Oversee inventory logs for uniform ordering and distribution.
Assist with recruitment, job fair representation, candidate interview scheduling, and onboarding paperwork submission in coordination with Human Resources.
Maintain, track, and collect documentation for operations safety trainings (e.g., forklift, fall protection, ladder safety, PPE) in conjunction with Human Resources.
Maintain high proficiency in email communication, departmental correspondence, and internal communications.
Attend operational staff meetings, inter-departmental planning sessions, and contractor prep meetings.
Perform other duties assigned by management.