Facility Maintenance - Hilton - Harrisburg, PA

Hotel Equities•Harrisburg, PA

8h•Onsite

About The Position

Under general supervision, assists in the maintenance, repair, refurbishment, renovation, remodeling, and general upkeep of the facility to keep it functional and attractive to prospective customers. This role involves completing assigned work orders, performing systematic checks and inspections, responding to guest needs for maintenance requests, maintaining tools and equipment, cutting room keys, repairing electronic issues, and assisting with safety equipment and emergency procedures. The position also includes removing snow, contacting contractors, running errands, and providing assistance to other departments as needed. Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Requirements

Basic working knowledge in general plumbing, refrigeration, and air conditioning.
Basic working knowledge in electrical systems, boilers, bathroom fixtures, and tiling.
Basic working knowledge in painting (prep to finish), basic carpentry, and groundskeeping.
Vision to read written communiques, LED read-outs, meters, and computer screens.
Finger, hand, and upper body dexterity to pull levers, rotate knobs, work with arms raised above head, and handle/assemble small parts using basic hand and power tools.
Upper body strength to lift 75 lbs throughout an 8-hour shift.
Leg strength and ability to crawl into and through small spaces, climb ladders, support and carry loads of 75 lbs.
Ability to understand and follow verbal/written instructions.
Ability to communicate both verbally and in writing.
Ability to utilize analytical thought processes.
Ability to understand verbal/written technical and mechanical instructions.
Highly organized.
Ability to communicate effectively and courteously with employees, guests, and contractors in writing, via telephone, and in person.
High school diploma or equivalent preferred.
A minimum of 6 months successful experience in an equal or similar position.

Responsibilities

Completes assigned work orders for general repair within the assigned timeframe to achieve the utmost operational efficiency of the hotel and its equipment.
Performs systematic checks and inspections to aid in the upkeep of the hotel and assists in the established proactive maintenance program to prevent malfunctions, breakdowns, and general depreciation.
Immediately and courteously responds to guests' needs to repair and/or resolve room maintenance requests and problems as they arise.
Maintains tools, work spaces, and equipment in safe, secure, and good condition to reduce accidents and prolong their use.
Cuts room keys on an automatic key cutter, repairs and/or changes room locks for the security of the hotel and guests.
Adjusts and repairs electronic problems on hotel equipment, including televisions.
Assists the department in maintaining safety equipment and emergency procedures for the safety of all guests and employees.
Maintains a friendly, cheerful, and courteous manner at all times.
Performs all other duties as assigned, requested, or deemed necessary by management.
Removes snow and scoops sidewalks and driveways as weather dictates for the safety of guests.
Contacts, by telephone or written correspondence, electrical, plumbing, and elevator contractors for repair/maintenance of the hotel and its equipment.
Runs errands as needed, driving own or company vehicle, to drop off and pick up supplies, equipment, and furnishings.
Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
Assists other departments as directed.