Chauffeur - Hilton - Harrisburg, PA

Hotel Equities•Harrisburg, PA

5h•$13•Onsite

About The Position

Hotel Equities is seeking a Chauffeur for the Hilton in Harrisburg, PA. This role involves transporting guests promptly, courteously, and safely, adhering to all traffic regulations. Key responsibilities include managing customer inquiries, assisting with luggage, communicating hotel services, and maintaining the hotel vehicle. The position requires flexibility to work varying schedules based on the hotel's business needs.

Requirements

ABILITY TO EFFECTIVELY DEAL WITH INTERNAL AND EXTERNAL CUSTOMERS, SOME OF WHOM WILL REQUIRE HIGH LEVELS OF PATIENCE, TACT AND DIPLOMACY TO DEFUZE ANGER.
SUFFICIENT MANUAL DEXTERITY IN ONE HAND TO BE ABLE TO LOAD AND UNLOAD LUGGAGE.
ABILITY TO COMMUNICATE EFFECTIVELY VERBALLY AND IN WRITING ENGLISH SUFFICIENT TO ASCERTAIN AND DOCUMENT APPROPRIATE PICK UP AND DROP OFF POINTS, ETC.
VALID CLASS II DRIVER’S LICENSE ISSUED BY THE STATE IN WHICH THE HOTEL IS LOCATED REQUIRED.
PROVIDE EVIDENCE OF INSURABILITY BASED ON RISK CONTROL FACTORS ESTABLISHED BY THE COMPANY INSURANCE PROVIDER.
NO PRIOR EXPERIENCE REQUIRED.

Nice To Haves

HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED.
PRIOR DRIVER, HOSPITALITY, BELL PERSON OR DOOR PERSON EXPERIENCE PREFERRED.

Responsibilities

COMPREHEND AND ABIDE BY ALL TRAFFIC REGULATIONS WHILE TRANSPORTING CUSTOMERS TO AND FROM THE AIRPORT TERMINAL OR OTHER DESIGNATED SITE.
REMAIN CALM AND ALERT ESPECIALLY DURING EMERGENCIES OR HEAVY HOTEL ACTIVITY AND HANDLE COMPLICATIONS FROM DRIVING IN THE LOCAL COMMUNITY.
LISTEN, UNDERSTAND AND RESPOND IMMEDIATELY TO CUSTOMER AND EMPLOYEE INQUIRIES AND REQUESTS FOR ASSISTANCE. GREET CUSTOMERS WITH A FRIENDLY AND SINCERE WELCOME.
LIFT LUGGAGE, PACKAGES AND BOXES FROM CARS, BUSES, VANS AND CARTS, PLACING ITEMS ON THE GROUND, ONTO BAGGAGE CARTS, CONVEYORS OR OTHER VEHICLES.
CLEARLY COMMUNICATE THE FEATURES, AND SERVICES OF THE HOTEL FACILITIES.
WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL.
ABILITY TO USE A HAND-HELD COMPUTER DEVICE.
MAINTAIN CLEANLINESS OF THE HOTEL VEHICLE BY CLEANING AND WASHING IT WHEN APPROPRIATE.
TAKE VEHICLE FOR PERIODIC SERVICING AND FUELING AS REQUIRED.
ASSIST IN VALET WHEN NECESSARY
ASSIST OTHER DEPARTMENTS AS DIRECTED