PT Facility Maintenance Manager

KO Storage•Norfolk, VA

12h•$20 - $23•Onsite

About The Position

A Facility Maintenance Manager at KO Storage works with a District Manager to troubleshoot and support general maintenance across assigned KO Storage facilities. This hands-on role addresses repair, upkeep, safety, cleanliness, security, and improvement needs at self-storage locations. The position involves 10–20 hours per week, with some weekends or holidays potentially required. The manager splits time between assigned KO Storage locations, where applicable, and the District Manager determines the facility visit schedule.

Requirements

Field service and maintenance experience, with good mechanical aptitude.
Ability to troubleshoot, test, repair, and service the equipment and systems described in the posting.
Effective verbal and written communication skills.
Valid driver's license, insurance, and reliable transportation.
Ability to operate power tools safely and effectively.
Personal cellular phone use; KO Storage provides a virtual phone number through Microsoft Teams.
Unlimited cellular data plan and ability to use a mobile hotspot in the field.
Reliable home internet access and ability to use a company-provided printer if a facility lacks access or cellular service.
Ability to use devices such as a GoPro, laptop, and cellular devices.
Knowledge of Microsoft Office products.
Ability to use computers and transfer files between devices and cloud services.
Availability to complete tasks in a timely manner.
Critical problem-solving ability and an interest in finding creative solutions to challenges.
Ability to traverse facilities to diagnose building issues and perform repairs or maintenance.
Physical ability to climb ladders, bend, and perform repairs or cleaning.
Ability to operate machinery such as a metal grinder, weed trimmer, and leaf blower, and to shovel.
Ability to lift up to 50 pounds at a time.

Responsibilities

Visit facilities to identify and address maintenance, cleanliness, safety, and security concerns.
Complete full facility walk-through reports to verify unit rental, delinquency, and maintenance status.
Inspect, maintain, and perform minor repairs on HVAC systems.
Diagnose and resolve minor plumbing issues, including clearing drains and toilets, repairing leaking faucets, and replacing toilet or sink components.
Diagnose and resolve minor electrical issues involving wiring, fixtures, and equipment.
Install, upgrade, or replace electrical components as needed.
Perform landscape maintenance, including weed trimming, mowing, shrub trimming, landscape-bed maintenance, and weed spraying.
Perform snow maintenance, including plowing, shoveling, and de-icing pathways.
Maintain grounds, including trash pickup, shoveling, sweeping curb and dumpster areas, and maintaining landscape beds and other areas.
Maintain facility security components, including unit doors, locks, hasps, gates, and cameras.
Complete applicable steps in the delinquent tenant management process.
Monitor and respond to communications by email, phone, and messages.
Maintain tenant accounts by documenting interactions and site findings, and capturing and uploading photos or videos to appropriate systems as needed.
Communicate with tenants promptly and professionally about issues affecting their unit or the facility.