Facility Assistant

Caminar•San Mateo, CA

About The Position

The Facility Assistant is an entry-level, day-shift position supporting adults with substance use disorders in Caminar’s P90 Recovery Residence. Using lived experience and a wellness and recovery model, the role provides positive, supportive engagement and helps maintain a safe environment. The Facility Assistant oversees daily operations and supports clients through education, group and individual services based on lived experience. The role is responsible for keeping facilities clean and orderly, supporting client participation in assigned duties, meals, sessions, and meetings, and recording information in an electronic health record. The position is under the direct supervision of the Recovery Residence Lead and Administrative Manager; the posting also lists the Administration Manager and Program Director as reporting roles. Caminar is a behavioral health organization serving youth and adults in Northern California and the San Francisco Bay Area. Its mission is to build strength and stability through comprehensive mental health and substance use treatment and wrap-around services delivered through evidence-based, whole-person care. Caminar welcomes people of all races, ethnicities, countries of origin, faiths, abilities, sexual orientations, and gender identities. This is a regular, full-time, non-exempt position. The role requires a high school diploma or GED, though this may be waived for special consideration if GED completion is expected within six months of hire. A driver’s license and CAL MHSA Peer Support Specialist Certification are preferred but may be waived in the case of the driver’s license. The position requires knowledge of alcoholism and addiction, interpersonal and customer-service skills, computer proficiency, and the ability to work collaboratively and support a diverse population. Experience in the substance abuse field and with Human Service Information Systems is preferred.

Requirements

High school diploma or GED; may be waived for special consideration if GED completion is expected within six months of hire.
Demonstrated knowledge of alcoholism and addiction.
Ability to set priorities and carry goals through to completion.
Ability to work in a team environment.
Knowledge of clinical and social model concepts.
Ability to train others.
Thorough understanding of and experience delivering services to an ethnically and economically diverse population.
Customer-service skills, including handling difficult situations, responding promptly to customer needs, soliciting feedback, and meeting commitments.
Interpersonal skills focused on engagement, conflict resolution, and de-escalation; professionalism; confidentiality; listening without interrupting; and keeping emotions under control.
Excellent computer skills in a Microsoft Windows environment, including email and Internet navigation.
Passion for Caminar’s mission.
Ability to meet criminal-record clearance requirements.
Ability to pass post-offer, pre-employment medical and drug tests as required by regulations or agency policies.
If driving is required: valid California driver license, reliable personal vehicle, current personal auto insurance, and an MVR sufficient to obtain and maintain insurability under agency auto liability policies.
If applicable, a personal cell phone with reliable service and a data plan for business use.

Nice To Haves

Driver’s license is preferred but may be waived.
CAL MHSA Peer Support Specialist Certification is preferred.
Experience working in the substance abuse field is preferred.
Experience with Human Service Information Systems is strongly preferred.
Experience with web-based time and attendance and staff training and development systems is helpful.
May be required to obtain and maintain First Aid and CPR certification.

Responsibilities

Provide general oversight of Recovery Residence facilities and clients.
Support clients with positive engagement, safety, and wellness and recovery-oriented services.
Help ensure the facilities are clean and orderly and clients complete assigned duties and attend required sessions or meetings.
Ensure clients participate in required meals.
Provide transportation to and from outside appointments when needed and assist clients with scheduling outside appointments.
Count and record controlled substances and ensure their secure storage.
Administer urine analysis tests.
Use Credible electronic health records to document medications, client placement, intake forms, and drug screenings.
Oversee mentors in carrying out their duties.
Inspect Recovery Residence vehicles daily and immediately report problems.
Assist visitors by answering questions or directing their concerns to the Recovery Residence Lead.
Promote a cooperative, harmonious, teamwork-oriented workplace and an atmosphere of dignity and respect consistent with Caminar’s mission, philosophy, policies, and procedures.
Perform other related duties, responsibilities, and special projects as assigned.