Facilities Technician 2 - Electric & HVAC - The Mall at Short Hills

Nordstrom•Short Hills, NJ

11d

About The Position

The Maintenance Technician II helps lead a facilities team in providing a safe, well-maintained store environment for Nordstrom customers and employees. The role supports the Facility Manager in keeping stores ready for business, including maintaining HVAC, vertical transportation, restaurants, entries and signs, and building systems. It responds to daily break-fix and on-demand requests, performs advanced troubleshooting, and helps delegate generated work orders. The technician communicates with store leadership, participates in store and vendor meetings, supports vendor relations, and assists with administrative tasks such as ordering parts and setting up meetings. As a lead technician, this position repairs and maintains equipment and building systems, mentors other technicians, and supports multiple Nordstrom and Nordstrom Rack locations within a business node. Responsibilities include planned and on-demand maintenance, system monitoring, troubleshooting, documentation, safety compliance, inventory management, vendor coordination, and responding to emergencies.

Requirements

High school diploma or GED.
5–7 years of hands-on facilities experience, with an emphasis on mechanical maintenance.
At least 5 years of experience conducting predictive and preventive maintenance procedures.
At least 5 years of working experience involving HVAC and refrigeration, carpentry, plumbing, electrical, and mechanical skills for facilities and equipment repairs.
Ability to troubleshoot basic input and output functions.
Ability to trace and troubleshoot low-voltage signals and logical devices.
Ability to work without supervision and meet multiple deadlines appropriately.
Effective written and verbal communication skills and comfort communicating with all organizational levels.
Strong commitment to supporting facilities in a safe, customer-focused manner.
High level of self-motivation.
Intermediate ability to use Microsoft Office programs and applications.
Ability to maintain a flexible schedule; days, evenings, weekends, and off-hours may be required.
Ability to stoop, stand, walk, and climb stairs or ladders, and to lift or carry loads of 50 pounds or more, with or without reasonable accommodation.

Nice To Haves

Associate degree or higher from a vocational school or college.
Previous experience with a computerized maintenance management system (CMMS) and ordering system (Coupa).
Knowledge of computer networking systems and infrastructure.
Experience with electromechanical operation and maintenance.
Project management experience.

Responsibilities

Lead and perform on-demand and planned monthly, quarterly, semi-annual, and annual preventive maintenance on critical and non-critical equipment.
Troubleshoot electrical and mechanical problems related to store operations.
Operate and monitor building controls, building systems, and associated equipment; troubleshoot alarms and verify proper building operation through EMCS commands.
Lead equipment and building rounds and readings, and identify, mitigate, and report system or equipment malfunctions.
Perform manual labor, including loading, unloading, lifting, and moving materials.
Assist with parts ordering, purchase order creation, vendor management, and attendance at job and project meetings.
Promote a safe working environment and follow safety procedures, including LOTO, PPE, ergonomics, working-at-heights, and machine-guarding practices.
Represent facilities in place of the Facility Manager at store, vendor, and project meetings, and document and share meeting outcomes.
Complete and document preventive maintenance routines, delegate work where appropriate, and mentor other technicians on system accuracy.
Assist the Facility Manager with technical training for new employees on equipment and building systems.
Respond to location emergencies.
Update the computerized maintenance management system to maintain procedures and accurate equipment history records.
Maintain adequate parts inventory and order items as necessary.
Communicate, coordinate, and assist with work involving outside contractors, vendors, and property managers or landlords.
Comply with applicable codes, regulations, governmental agency requirements, and company directives related to building operations and work safety.