About The Position

The Facilities Technician 2 supports the Facility Manager in maintaining safe, well-maintained store environments and ensuring stores are ready for business. The role serves as a lead technician supporting multiple Nordstrom Stores and Nordstrom Rack locations within a business node. It involves maintaining and repairing building systems and equipment, responding to service requests, troubleshooting advanced issues, coordinating work, and mentoring other technicians. The technician also supports store leadership, vendor relations, administrative tasks, and technical training.

Requirements

  • High school diploma or GED.
  • 5–7 years of hands-on facilities experience, with an emphasis on mechanical maintenance.
  • At least 5 years of experience conducting predictive and preventive maintenance procedures.
  • At least 5 years of work experience involving HVAC and refrigeration, carpentry, plumbing, electrical, and mechanical skills for facilities and equipment repairs.
  • Ability to troubleshoot basic input and output functions, including low-voltage signal tracing and logical-device troubleshooting.
  • Ability to work without supervision and meet multiple deadlines.
  • Effective written and verbal communication skills and comfort communicating with all organizational levels.
  • Strong dedication to safe, customer-focused facilities support; highly self-motivated.
  • Intermediate proficiency with Microsoft Office programs and applications.
  • Experience with a computerized maintenance management system (CMMS) and an ordering system such as Coupa.
  • Knowledge of computer networking systems and infrastructure.
  • Experience with electromechanical operation and maintenance.
  • Ability to maintain a flexible schedule; days, evenings, weekends, and off-hours may be required.
  • Ability to stoop, stand, walk, climb stairs and ladders, and lift or carry loads of 50 pounds or more, with or without reasonable accommodation.

Nice To Haves

  • Associate degree or higher from a vocational school or college.
  • Project management experience.

Responsibilities

  • Lead and perform on-demand work and planned preventive maintenance on critical and non-critical equipment on monthly, quarterly, semi-annual, and annual schedules.
  • Troubleshoot electrical and mechanical problems related to Store Operations.
  • Operate and monitor building controls, building systems, and associated equipment; troubleshoot EMCS alarms and verify building operation.
  • Lead equipment and building rounds and readings, identifying, mitigating, and reporting malfunctions.
  • Perform manual labor, including loading, unloading, lifting, and moving materials.
  • Assist with administrative tasks such as ordering parts, creating purchase order numbers, managing vendors, and attending job and project meetings.
  • Promote workplace safety by following safety procedures, including LOTO, PPE, ergonomics, working-at-heights practices, and machine guarding.
  • Represent facilities in store and vendor/project meetings when supporting the Facility Manager, and document and share meeting outcomes.
  • Complete and document preventive maintenance routines, delegate work as appropriate, and mentor technicians on system accuracy.
  • Assist the Facility Manager with technical training for new employees on equipment and building systems.
  • Respond to location emergencies.
  • Update the CMMS to maintain maintenance procedures and accurate equipment histories; maintain parts inventory and order items as necessary.
  • Communicate, coordinate, and assist with work performed by contractors, vendors, and Property Managers/Landlords.
  • Comply with applicable codes, regulations, governmental agency requirements, and company directives related to building operations and work safety.

Benefits

  • Medical, vision, and dental coverage options.
  • Retirement benefits, including a 401(k).
  • Paid time away, PTO accruals, and holidays.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • The position may be eligible for performance-based incentives or bonuses.
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