Facilities Specialist

Facilities Management Express•Columbus, OH
•$65,000 - $80,000•Remote

About The Position

Facilitates Management eXpress (FMX) is hiring a Facilities Specialist to help customers improve their facilities and maintenance operations. The role serves as a subject-matter expert in asset management, capital planning and forecasting, facility management, and related areas. The specialist assesses individual customer needs, scopes and explains suitable approaches, and delivers projects efficiently to produce results for customers and FMX. This is a travel-heavy, customer-facing role involving weekly travel to customer sites across the country, often for multi-day onsite visits. Work includes walking buildings with customers and FMX team members, evaluating building systems and conditions, collecting and analyzing facility and asset information, and preparing assessments, recommendations, and estimated costs for remedying deficiencies. The specialist may also advise customers on cost justifications, equipment selection, and related matters, and contribute feature proposals to FMX’s product. The role is remote-first, and the candidate may be located anywhere in the United States. New hires are expected to work onsite at the Columbus, Ohio office during their first week for onboarding. FMX welcomes candidates at all career stages, including recent graduates and early-career applicants with relevant coursework, internships, or hands-on experience.

Requirements

  • Experience in commercial building evaluation, commercial design, facilities, or construction.
  • Ability to travel weekly to customer sites nationwide at least 50% of the time.
  • Familiarity with building systems such as site work, structural systems, building envelopes, and MEP, or a strong interest in learning them.
  • Strong written and verbal communication skills, including the ability to explain technical information clearly to non-technical customers and partners.
  • Customer-focused approach and commitment to timely, reliable, and courteous service.
  • Comfort presenting information verbally and in writing or presentation form to varied audiences.
  • Working knowledge of basic financial concepts, including calculating percentages, discounts, and costs, and willingness to develop financial analysis skills.
  • Strong problem-solving and analytical skills, including ability to follow instructions and work through challenges independently.
  • Proficiency with Microsoft Office (Excel, Word, and PowerPoint) and Google Suite, and ability to quickly learn FMX products and related technologies.
  • Strong time-management and organizational skills, including ability to manage multiple projects at once.
  • Alignment with FMX’s core pillars of Teamwork, Integrity, and Excellence.

Nice To Haves

  • Bachelor’s degree (BA/BS) in architecture, engineering, construction management, or a related field, or an equivalent combination of education and experience.
  • Recent graduate or early-career candidate with relevant coursework, internships, or hands-on experience.
  • Experience in facility management, building engineering, HVAC/mechanical technology, construction, project management, or maintenance supervision.
  • Experience or exposure in facility management or facilities coordination; building engineering or operations; HVAC/mechanical technology or skilled trades; construction, project management, or coordination; maintenance supervision or technician work; or architecture, engineering, or construction management studies, internships, or co-op.
  • Relevant certifications, coursework, or trade training. Certifications are not required; examples include CFM, FMP, Facility Management Fundamentals, BOC, EPA 608, IFMA or BOMA courses or certifications, and OSHA 10 or OSHA 30 safety training.

Responsibilities

  • Communicate with customers and prospects to understand their business needs and document them effectively.
  • Travel weekly to customer sites nationwide, including multi-day onsite visits to walk buildings and work with customers and FMX team members.
  • Propose new features for FMX’s flagship product, communicate their business value, and explain how they can achieve return on investment.
  • Prepare assessments and recommendations to help customers improve facilities and maintenance operations.
  • Conduct walkthrough surveys assessing mechanical, electrical, and plumbing systems; structures and foundations; interiors and common areas; exterior walls, windows, and roofs; site improvements; and other building elements.
  • Interview property owners, occupants, key site personnel, and local government officials to gather information about a property’s condition.
  • Review repair and improvement cost information, certificates of occupancy, maintenance reports and logs, building and fire department inspection reports, and similar records to evaluate building condition.
  • Document facility and asset information using photographs, digital data capture, and analysis, including system details, conditions, and physical deficiencies to be remedied.
  • Prepare estimated costs for remedying building deficiencies and document alternative approaches.
  • As needed, serve as a subject-matter expert to support customer cost justifications, equipment selection, and other consultative work.

Benefits

  • 100% company-paid health, dental, vision, long-term disability, short-term disability, and life insurance.
  • Remote-first work and access to the office as needed.
  • Company-sponsored laptop and headset, plus a home-office stipend of up to $500 for equipment, furniture, and accessories.
  • $60 per month toward home internet.
  • Generous PTO and unplanned time off (UTO) policies.
  • Flexible schedule, subject to performance expectations and project timelines.
  • Collaborative culture and a close-knit team, with an emphasis on work/life balance.
  • Base salary plus a performance bonus; expected total on-target earnings of $65,000–$80,000.
  • 401(k).
  • One all-company event per year.
  • Office snacks and beverages, and an office kegerator.
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