Facilities Specialist

KFC•Plano, FL

About The Position

The Facilities Specialist, focused on commercial restaurant equipment repair, supports restaurant operations by diagnosing, repairing, maintaining, and improving the reliability of critical hot-side and cold-side food service equipment across an assigned market. The role helps ensure equipment uptime, food safety compliance, uninterrupted restaurant operations, maintenance cost control, and asset performance across a multi-unit portfolio. The position requires accurate work-order documentation, compliance with applicable health, safety, fire, and local code requirements, and safe handling of gas, electrical, and mechanical systems. The specialist communicates with restaurant managers about repair status and equipment operation and works independently with minimal supervision. Performance is measured by first-time repair rate, equipment uptime, service-call response time, preventive-maintenance completion, and reductions in repeat failures and emergency repairs.

Requirements

High school diploma or equivalent.
3 to 5 years of commercial restaurant equipment repair experience.
Strong working knowledge of commercial kitchen equipment, including gas, electric, and mechanical systems.
Ability to read wiring diagrams, gas schematics, and technical manuals.
Valid driver’s license with an acceptable driving record.
Ability to lift up to 75 pounds.
Ability to work around hot surfaces, sharp equipment, and moving parts.
Ability to stand, bend, kneel, and work for extended periods.
Ability to access equipment in tight kitchen environments.
Strong diagnostic and troubleshooting skills.
High sense of urgency and accountability.
Attention to safety and compliance.
Professional communication and customer service mindset.
Ability to work independently with minimal supervision.

Nice To Haves

Commercial restaurant equipment repair experience in QSR or food service environments.
Manufacturer certifications, such as Henny Penny, Pitco, Vulcan, Garland, Rational, or equivalent.
QSR or multi-unit restaurant experience.
Familiarity with CMMS platforms such as Corrigo or Service Channel.
Technical or trade school training in electrical, mechanical, or commercial kitchen equipment repair.

Responsibilities

Diagnose, repair, maintain, and support hot-side and cold-side kitchen equipment used in Quick Service Restaurant operations.
Help ensure equipment reliability, food safety compliance, and uninterrupted restaurant operations across a multi-unit portfolio.
Complete accurate work-order documentation, including diagnostics, repairs, parts used, and follow-up recommendations.
Maintain compliance with health department, OSHA, fire safety, and local code requirements.
Handle gas, electrical, and mechanical systems in accordance with safety standards.
Communicate clearly with restaurant managers about repair status and equipment operation.