Facilities Specialist
About The Position
T-Mobile is seeking a Facilities Specialist to help maintain a safe, healthy, and secure environment at its Nashville customer experience center (call center). The role manages day-to-day facility operations, including light maintenance, vendor coordination, and regulatory compliance, while working with site leaders, vendors, and cross-functional partners to address immediate needs and support longer-term facility objectives. Success is measured by operational efficiency, safety standards, and quality service delivery. This is a five-day-per-week, Monday-through-Friday role at the Nashville Call Center. The employee must participate in an on-call rotation and respond to after-hours issues, and must be flexible to support occasional overnight work as business needs require. Travel is required.
Requirements
- High school diploma or GED.
- Up to 2 years of facilities or maintenance experience.
- Strong customer service skills and ability to support employees and site leadership.
- Experience coordinating and managing vendors.
- Effective communication and relationship-building skills.
- Ability to work cross-functionally and manage multiple priorities.
- Proficiency in Microsoft Office.
- Must be able to participate in an on-call rotation and respond to after-hours issues.
- Must be flexible to support occasional overnight work as business needs require.
- At least 18 years of age.
- Legally authorized to work in the United States.
Nice To Haves
- Experience in a multi-building, campus, or call center environment.
- Exposure to HVAC, mechanical systems, or furniture systems.
Responsibilities
- Perform light maintenance on electrical, mechanical, and plumbing systems.
- Manage janitorial, café, landscaping, and other vendor services to support quality and timely service and a safe, functional environment.
- Support security, audits, and compliance with applicable local, state, and federal regulations.
- Coordinate events, signage, mailroom operations, and shipping and receiving.
- Order and manage supplies, equipment, and inventory.
- Coordinate space management activities, including moves, furniture reconfigurations, and ergonomic accommodations.
- Support financial activities such as budget tracking, purchase orders, and invoice processing.
- Support preventative maintenance for critical systems, including HVAC, electrical, and fire/life safety systems.
- Collaborate cross-functionally and contribute to business continuity and facility planning.
- Ensure compliance with city, state, and federal codes and maintain facility disaster business continuity plans.
- Perform other duties and projects as assigned by business management.
Benefits
- Competitive base salary and compensation package.
- Annual stock grant.
- Employee stock purchase plan.
- 401(k).
- Access to free, year-round money coaches.
- Annual bonus or periodic sales incentive or bonus for eligible employees, based on role.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Flexible spending account.
- Paid time off.
- Up to 12 paid holidays.
- Paid parental and family leave.
- Family building benefits.
- Back-up care.
- Enhanced family support.
- Childcare subsidy.
- Tuition assistance.
- College coaching.
- Short- and long-term disability coverage.
- Voluntary AD&D coverage.
- Voluntary accident coverage.
- Voluntary life insurance.
- Voluntary disability insurance.
- Voluntary long-term care insurance.
- Mobile service and home internet discounts for eligible employees.
- Pet insurance for eligible employees.
- Commuter and transit programs for eligible employees.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
