Facilities Service Worker

City of Greeley•Greeley, CO

2h•$18 - $26

About The Position

The Facilities Service Worker is an essential member of the Department of Culture, Parks, and Recreation. The position supports Island Grove facilities by setting up and tearing down spaces for events and programs, representing the department at evening events, and keeping buildings clean and well maintained before, during, and after events. Work includes regular and scheduled deep cleaning, basic building upkeep, and minor repairs involving tasks such as carpentry, plumbing, painting, drywall, and other facility repairs. Workdays and shift assignments have not yet been determined. Candidates must be available for day or evening shifts, scheduled overtime, occasional work as late as midnight, and work on both Saturday and Sunday. Days off will be mid-week. The role requires weekday, night, weekend, evening, and some holiday work. Occasional local travel within the County may be required, including travel to other city buildings or partner sites. The position involves frequent public contact and interruptions, exposure to dust, fumes, cleaning chemicals, and varied weather conditions, and may involve some exposure to chemical, electrical, and plumbing materials. Physical work includes prolonged standing and walking, movement over uneven or rocky surfaces, and walking, stretching, bending, lifting, or carrying up to 60 pounds. The role also requires manual dexterity to use tools and equipment and to drive and operate motor vehicles.

Requirements

One to two years of customer service experience, or a combination of related education, experience, certifications, and licenses that supports successful performance of the essential job functions.
Must be at least 18 years old.
Must possess a valid driver's license; the minimum-requirements pathway specifies that it must have been held for at least two years with a good driving record.
Knowledge of maintenance and minor repairs as they relate to public buildings.
Ability to collaborate and work effectively with people from different areas, backgrounds, cultures, and ages.
Interpersonal, communication, and teamwork skills, including the ability to facilitate interaction among others.
Ability to work under pressure, manage competing tasks and responsibilities, adapt to changing priorities, and maintain effectiveness.
Ability to self-start, take initiative, and focus on work with the greatest impact on commitments.
Ability to establish and maintain partnerships with internal and external groups.
Knowledge of customer service principles and practices, including assessing customer needs, meeting service standards, and evaluating customer satisfaction.
Knowledge of incident response and handling methods.
Customer service skills, including active listening, addressing customer needs, defusing tense situations, and maintaining an open, flexible, and friendly demeanor.
Ability to work required weekdays, nights, weekends, evenings, and some holidays, and to accommodate day or evening shifts and scheduled overtime.

Nice To Haves

Bilingual in English and Spanish.
More than two years of related experience.

Responsibilities

Oversee cleaning of Culture, Parks, and Recreation Department facilities.
Set up and tear down facilities for events and programs, including arranging tables and chairs.
Represent the department at evening events and maintain facilities before, during, and after events.
Perform regular cleaning, scheduled deep cleaning, and deep-cleaning projects at multiple facilities during closures.
Perform basic building upkeep and minor maintenance, including changing light bulbs, painting, wall patching, and minor repairs.
Follow written and verbal instructions and establish effective working relationships with supervisors, coworkers, and the public.
Handle difficult situations with tact, patience, and good judgment.
Attend safety sessions and stay informed about safety and emergency procedures.
Use software to schedule facility events and needs.
Communicate custodial and cleaning supply needs to supervisors.
Assist with snow removal as needed, including hand shoveling, snow blowing, operating a Gator with plow, and applying ice melt.
Operate small equipment such as power tools, shop equipment, lifts, buffers, vacuums, extractors, power washers, and auto-scrubbing machines, as well as larger equipment such as forklifts, loaders, and skid steers.
Perform other related duties as assigned.