Lead Campus Service Worker - Facilities & Services

West Virginia University•West Virginia, WV

10d•Onsite

About The Position

The Lead Campus Service Worker in West Virginia University's Facilities Management department functions as a team leader providing support services to maintain the interiors of institutional buildings and the grounds surrounding them. The role follows established procedures, techniques, and safety requirements and assigns and directs work according to operational needs. The position works various shifts, including evenings and weekends, and the schedule may change frequently. The stated schedule is Sunday through Thursday, 3 p.m. to 11 p.m. The position cleans and maintains classrooms, offices, laboratories, student housing, public areas, restrooms, kitchenettes, and assigned exterior areas. It also assists management with overseeing and guiding campus service workers, training new employees, inspecting facilities, submitting work orders, maintaining building security, and supporting inventory and record keeping. The role requires operating commercial custodial and labor-support equipment, performing miscellaneous maintenance tasks, and attending training and meetings to stay current with procedures and safety requirements.

Requirements

High school diploma, GED, or an equivalent combination of education and experience.
At least six months of experience with proper commercial restroom cleaning, commercial floor maintenance, and commercial carpet cleaning procedures.
At least six months of experience operating commercial custodial equipment, including walk-behind and riding scrubbers, high-speed buffers, automated carpet cleaners, and power lifts.
At least six months of experience mixing and properly applying commercial-strength cleaning products.
Ability to set up cleaning schedules.
Demonstrated ability to train others in the safe and proper operation of commercial cleaning custodial equipment.
Ability to read and write in English and perform basic mathematical calculations.
Interpersonal skills to interact with supervisors and colleagues while providing leadership and coordinating assignments.
Ability to comprehend and follow oral and written instructions.
Ability to rapidly learn custodial and labor methods, procedures, and safety principles.
Ability to operate related labor-support equipment and commercial custodial equipment.
Ability to work on ladders.
Ability to communicate on a two-way radio.
Physical capability to perform the duties, including prolonged standing, walking, bending, stooping, climbing, and lifting items weighing approximately 50 pounds.
Ability to perform tasks involving exposure to dust, cleaning chemicals, indoor temperature variations, and outdoor weather conditions.
Ability to maintain proper attendance and punctuality.
All qualifications must be met by the time of employment.

Nice To Haves

Previous experience training others to operate commercial cleaning custodial equipment.
Leadership or supervisory training.
Equivalent combinations of related education and/or experience will be considered.

Responsibilities

Clean and maintain building interiors, including classrooms, offices, laboratories, student housing, and public areas, using sweeping, mopping, floor stripping and waxing, vacuuming, carpet and upholstery shampooing, dusting, polishing, and other cleaning methods.
Operate floor-care equipment and clean and disinfect bathrooms and kitchenettes, including their fixtures, appliances, walls, and floors.
Replenish restroom supplies such as toilet tissue, towels, and soap.
Assist management in overseeing, guiding, and assisting campus service workers with operational assignments.
Train new employees and provide leadership and coordination of assignments.
Inspect facilities and submit work orders.
Clean and maintain assigned exterior areas, including sweeping, snow removal, and use of a hand-held leaf blower.
Collect and properly dispose of trash and litter throughout institutional buildings.
Operate hand and power tools and labor-support equipment, including dollies, hand trucks, and power washers.
Lock and unlock buildings, offices, classrooms, and meeting rooms as directed by the supervisor.
Perform miscellaneous duties such as replacing light bulbs, unstopping drains, sinks, and toilets, and repairing or assembling furniture.
Attend training classes, seminars, and meetings to learn techniques and procedures and remain current on safety requirements.
Monitor adherence to departmental policies and assist with supply inventory and distribution, record keeping, and building security.