Campus Service Worker-Lead

Marshall University•Huntington, WV

About The Position

The Campus Service Worker-Lead functions as a team leader for Campus Service Workers who clean and maintain the interior and surrounding exterior areas of residence halls and related facilities. Areas include offices, conference rooms, classrooms, lobbies, front desk areas, bathrooms, showers, hallways, study lounges, breezeways, stairwells, laundry rooms, kitchenettes, outside entrances, and walkways. The role may involve indoor and outdoor work, including snow removal, ice treatment, and trash removal. The Lead works closely with supervisors to ensure supplies and materials are stocked throughout buildings and to communicate repair needs and potential safety hazards. The position involves routine, well-defined tasks performed under immediate supervision and specific instructions, with some judgment in planning and organizing work while adhering to established time, process, and result standards. Decisions are limited to applying standardized or accepted practices. The Lead assists supervisors with ensuring rooms are clean and checking cleanliness during summer conferences and student semester move-outs. The position rotates weeks on call for emergencies and, with supervisor approval, calls out Campus Service Workers when additional help is needed. The Lead may also be called out when not scheduled on call. Weekend coverage rotates every other month: one month includes three weekdays and two weekend days per week, followed by one month Monday through Friday. From May through August, all staff work Monday through Friday.

Requirements

Knowledge of basic methods, materials, tools, and equipment used in custodial work and routine maintenance.
Ability to perform work independently and as a member of a team.
Ability to adhere to specific time, process, and result standards and follow instructions for routine, well-defined tasks.
Ability to perform indoor and outdoor work, potentially including snow removal, ice treatment, and trash removal.
Availability for rotating on-call emergency coverage and rotating weekend work.

Responsibilities

Lead Campus Service Workers in cleaning and maintaining residence halls and related facilities, including surrounding exterior areas.
Perform custodial and maintenance work independently and as part of a team, indoors and outdoors.
Carry out tasks such as snow removal, ice treatment, and trash removal as needed.
Coordinate with supervisors to keep supplies and materials adequately stocked throughout buildings.
Communicate repair needs and potential safety hazards to a supervisor.
Assist supervisors with room cleaning and cleanliness checks during summer conferences and student semester move-outs.
Rotate on-call weeks for emergencies.
With supervisor approval, call out Campus Service Workers when emergencies require additional help.
Respond to emergency call-outs when needed, including when not scheduled to be on call.
Rotate weekend coverage every other month according to the stated schedule.