Lead Campus Service Worker - Facilities & Services

West Virginia University•West Virginia, WV

22h•Onsite

About The Position

The Lead Campus Service Worker provides team leadership and a variety of support services to maintain the interior appearance of institutional buildings and the exterior appearance of surrounding grounds. The position follows established procedures, techniques, and safety requirements and assigns and directs work according to operational needs. The role oversees day-shift Campus Service Workers in academic buildings and residence halls on WVU’s Evansdale Campus. Responsibilities include checking in regularly with assigned workers, coordinating operational activities, filling in for workers as needed, and supporting building security, inspections, work orders, policy adherence, supply inventory and distribution, and record keeping. The position also assists with training new employees. Work includes custodial cleaning and maintenance, grounds upkeep, minor repairs, furniture and office relocations, and setup and breakdown of campus events. The position requires operating commercial custodial, groundskeeping, and labor-support equipment and attending training and meetings to stay current on procedures and safety requirements.

Requirements

High school diploma, GED, or an equivalent combination of education and experience.
At least six months of experience with commercial restroom cleaning, commercial floor maintenance, and commercial carpet cleaning procedures.
At least six months of experience operating commercial custodial equipment, such as walk-behind and riding scrubbers, high-speed buffers, automated carpet cleaners, and power lifts.
At least six months of experience mixing and properly applying commercial-strength cleaning products.
Ability to analyze conference data and staffing levels to set up cleaning schedules.
Proficiency with standard departmental software programs.
Ability to read and write in English and perform basic mathematical calculations.
Interpersonal skills to interact with supervisors and colleagues while providing leadership and coordinating assignments.
Ability to comprehend and follow oral and written instructions.
Ability to rapidly learn custodial, groundskeeping, and labor methods, procedures, and safety principles.
Ability to operate related labor-support equipment, basic groundskeeping equipment, and commercial custodial equipment.
Ability to work on ladders and communicate on a two-way radio.
Physical capability to perform the duties, including prolonged standing, walking, bending, stooping, climbing, and lifting heavy items weighing approximately 50 pounds.
General good stamina and ability to carry, lift, bend, stoop, climb, work on ladders, and work in confined spaces.
Eye-hand coordination to operate commercial custodial, basic groundskeeping, and labor-support equipment.
All qualifications must be met by the time of employment.

Nice To Haves

Previous experience training others to operate commercial cleaning and custodial equipment.
Leadership or supervisory training.
Equivalent combinations of related education and experience will be considered.

Responsibilities

Clean and maintain building interiors, including classrooms, offices, laboratories, student housing, and public areas; sweep, mop, strip and wax floors, vacuum and shampoo carpets and upholstery, dust and polish furniture, and clean walls, ceilings, doors, and windows.
Operate floor-care equipment and clean and disinfect bathrooms and kitchenettes; replenish supplies such as toilet tissue, towels, and soap.
Assist in training new employees and demonstrate safe, proper operation of commercial custodial equipment.
Lead and coordinate staff assignments to meet departmental operational needs.
Inspect facilities, submit work orders, monitor adherence to departmental policies, assist with supply inventory and distribution, maintain records, and support building security.
Oversee day-shift Campus Service Workers in academic buildings and residence halls on the Evansdale Campus, including Fieldcrest, Lincoln, AG Annex, the Law School, the Engineering Building, the Library, Mountaineer Station, and Towers when its Lead is absent.
Check regularly with assigned Campus Service Workers and fill in for them as needed, especially on scheduled weekends.
On weekends and holidays, unlock academic-area buildings and clean scheduled classrooms and public areas as needed.
Maintain the exterior of assigned areas, including sweeping, snow removal, and use of a handheld leaf blower.
Perform miscellaneous duties such as replacing light bulbs, unclogging drains, sinks, and toilets, and repairing or assembling furniture.
Attend training classes, seminars, and meetings to learn techniques and procedures and remain current on safety requirements.
Relocate offices and classrooms by lifting, loading, and unloading furniture and other items onto hand trucks, dollies, and box vans; remove desk components, doors, or shelves as needed.
Move, set up, rearrange, and erect tables, chairs, platforms, bleachers, tents, and displays for campus events; disassemble and store items afterward.
Operate hand and power tools and equipment used for daily tasks, including dollies, hand trucks, and power washers.