Facilities Service Coordinator

Turf Casa•Lakeway, TX
•Remote

About The Position

TurfCasa is hiring a remote Facilities Service Coordinator to coordinate facilities requests with the people who perform on-site work. The role supports TurfCasa, whose office is in Lakeway, Texas, and does not involve physical warehouse, delivery, installation, or facilities work. U.S.-based remote applicants are welcome, subject to confirmation of employment eligibility for their work location. Full-time is the primary opening; part-time candidates may be considered depending on staffing needs. Entry-level applicants are welcome, and paid training is provided. Base pay is $20.50–$24.75 per hour, with starting pay in the range depending on relevant skills and experience. The coordinator logs facilities and cleaning requests from the on-site team, arranges approved service visits, communicates access and timing details through the site contact, tracks completion, and routes unresolved issues or spending requests to management. Success requires organized service tracking, clear communication, comfort learning remote collaboration tools, and the ability to follow approved processes. Full-time employees receive 10 days of accrued paid time off and six paid holidays; part-time employees receive prorated paid time off. Schedules are provided two weeks in advance where practical. A pay review takes place after 90 days, but a raise is not guaranteed. Employee product discounts are subject to approved product margins. Benefits are administered under applicable company policies and eligibility terms.

Requirements

  • Organized service tracking.
  • Clear communication with team members and providers.
  • Comfort learning remote collaboration tools.
  • Ability to communicate with on-site teammates and follow approved processes.
  • Employment eligibility for the applicant's work location must be confirmed during hiring.

Nice To Haves

  • Relevant skills and experience may affect starting pay within the stated range.
  • Entry-level applicants are welcome.

Responsibilities

  • Log facilities and cleaning service requests reported by the on-site team.
  • Arrange approved service visits and relay access or timing details through the site contact.
  • Track completion updates and route unresolved issues or spending requests to management.

Benefits

  • Full-time employees receive 10 days of accrued paid time off and six paid holidays.
  • Part-time employees receive prorated paid time off.
  • Paid training.
  • Employee product discounts, subject to approved product margins.
  • Pay review after 90 days; a raise is not guaranteed.
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