Facilities Operations Manager
About The Position
The Facilities Operations Manager oversees the management and operation of properties and personnel in alignment with client directives and established standards and procedures. Working with the Client Facility Manager, the role delivers property operations and maintenance services, including client relations, facility upkeep, project coordination, procurement, and vendor management. It supports property performance and client satisfaction through efficient resource allocation and sound decision-making. This hybrid role requires 40% travel to facilities in Austin, College Station, Waco, Texas, and surrounding areas. Mileage is reimbursed or a car rental option is provided for overnight travel. The posting also identifies Austin and Waco as on-site locations. The position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.
Requirements
- Bachelor’s degree.
- At least 4 years of industry experience in a corporate environment, third-party service provider, or consulting role.
- General knowledge of building systems, including mechanical and electrical systems.
- Proficiency with MS Office, Excel, SharePoint, Teams, and CMMS systems.
- Authorization to work in the United States without visa sponsorship.
Responsibilities
- Lead efficient operations and maintenance of electrical, mechanical, structural, and life-safety systems across a dispersed regional portfolio.
- Maintain client satisfaction through facility services and support for client programs.
- Develop and maintain positive client relationships.
- Manage contract, JLL corporate, and account compliance, as well as quality control with vendor partners.
- Meet site KPIs and monitor SLAs to identify potential challenges and plan corrective actions.
- Partner with the client to ensure the portfolio is maintained appropriately and in a timely manner.
- Collaborate with the regional team to support overall account team success.
- Facilitate work order management for the maintenance team and vendors.
- Enforce company policies and safety training requirements.
- Implement and monitor hazard controls and team safety practices, ensuring compliance with local codes, regulations, and company policies.
- Support the client in implementing and executing short- and long-term projects.
- Support client programs, processes, and procedures that reduce operating costs and increase productivity.
- Oversee and conduct appropriate monthly, quarterly, and annual on-site inspections.
Benefits
- 401(k) plan with matching company contributions.
- Comprehensive medical, dental, and vision care.
- Paid parental leave at 100% of salary.
- Paid time off and company holidays.
- Early access to earned wages through Daily Pay.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
