Facilities/Operations Manager - Bridges at Kraemer (5577)

PATH (People Assisting the Homeless)

2d • Onsite

About The Position

The Program Operations Manager will supervise the PATH interim housing sites, focusing on ensuring safe, stable shelter for individuals experiencing homelessness. This position is directly responsible for supervising onsite shelter operations, including kitchen, security, transportation, and janitorial services. This position is responsible for ensuring safe, secure onsite operations, including providing responsive service and effective resolution to onsite staff, volunteers, and partners. Operations and Facilities Management & Oversight - In collaboration with the Associate Director, provide administrative oversight of the core functions, including kitchen, security, transportation, and janitorial services, to ensure safe and compliant onsite operations. This
includes program monitoring, regular inspections, responding to specific program inquiries from outside partners, and working with the Finance department to monitor program budgets. Provide administrative oversight of the team, including but not limited to billing, program documentation,
quality assurance, weekly, monthly, annual, and ad hoc program reporting.

Requirements

• Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
• Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
• Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.
• Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations.
• Have employment eligibility verification
• Have or be able and willing to obtain CPR/First Aid training
• Successfully complete the following as a condition of hire: Tuberculosis Test, Background Screening, Drug Test
• Have reliable transportation
• A valid driver’s license
• Proof of insurance and ownership for personal vehicles used during work duties
• The ability to qualify for PATH's insurance coverage

Nice To Haves

• Three (3) years of experience in healthcare, case management, homeless services or working with vulnerable populations.
• One (1) year of supervisory experience in homeless services or related social services field strongly preferred.

Responsibilities

• Oversee employee performance evaluations, conduct regular and routine supervision meetings, ensure timely review and management of timesheets and attendance issues in a consistent manner, provide recognition and corrective action as needed, address concerns, and facilitate problem resolutions.
• Represent the company in employment-related matters as part of supervisory responsibilities, including participation in court proceedings, unemployment hearings, and other relevant legal or regulatory processes.
• Attend and actively engage in all required training sessions as assigned by the company and apply learned skills and knowledge to daily tasks and responsibilities.
• Attend and actively engage in all required staff meetings and events on and off-site (when applicable)

Benefits

• In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed