Facilities Operations Analyst

City of New York • New York City, NY

11h

About The Position

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. The role supports senior staff in overseeing financial and contractual operations for Youth Services Facilities, including tracking vendor budgets, processing invoices, and reviewing proposals and change orders. It ensures vendors meet contract terms and deadlines. As a liaison, the role facilitates communication between DYCD, community centers, and external partners to resolve maintenance issues, assist with service requests and IT concerns, and conduct site visits to address recurring facility challenges.

Requirements

• High school graduation or equivalent and six years of experience in community work or community work or community centered activities in an area related to the duties as described above
• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above
• Education and/or experience which is equivalent to '1' or '2' above.
• All candidates must have at least one year of experience as described in '1' above.

Responsibilities

• Monitoring contract financials and procurement workflow
• Managing the tracking of budgeted funds per vendor and contract, vendor work assignments and submitting invoices
• Support the review of proposals, cost estimates, invoices, and change orders in collaboration with Facilities team.
• Support vendors meet contract requirements, quality standards, and deadlines as needed
• Serve as a liaison between DYCD, community center staff, vendors, and external stakeholders regarding facility maintenance concerns.
• Maintain open communication with CBO Program Directors, NYCHA representatives, and maintenance teams to ensure facility needs are met.
• Provide support to community center staff on submitting service requests and understanding maintenance protocols. Including assistance with IT connections issues
• Attend meetings and site visits to discuss facility concerns, gather feedback, and address recurring maintenance challenges.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees