Facilities Management Representative - Marion IN

Military Spouse Corporate Career Network•Marion, IN
•Onsite

About The Position

The Facilities Management Representative (FMR) is a Level 7 role supporting safe, reliable, compliant, and efficient facility operations across assigned buildings and business units. The position serves as the primary facilities interface for internal customers, Infrastructure & Corporate Citizenship (ICC), service agreement providers, subcontractors, and cross-functional partners. The FMR coordinates daily operations, continuous improvement, strategic facility planning, and issue resolution to deliver a high-quality workplace experience while advancing safety, quality, cost, responsiveness, and environmental objectives. The role is on-site in Marion, Indiana. The FMR coordinates maintenance, housekeeping, roads and grounds, and other building services; liaises between tenants and ICC; and monitors provider and subcontractor performance. The position also uses industry benchmarks and Global Manufacturing System (GMS) principles to improve space utilization, service delivery, energy efficiency, and operational performance. It supports workplace safety and environmental requirements, partners with cross-functional stakeholders, and leads complex problem solving and facility projects across multiple sites. A bachelor’s degree in a relevant field is required, though equivalent relevant experience may be considered instead. Candidates must have at least five years of relevant experience, including coordination of external providers and support for safety, compliance, maintenance, and continuous improvement in a complex operational environment.

Requirements

  • Bachelor’s degree in Engineering, Facilities Management, Construction Management, Business, or a related technical field; equivalent relevant experience may be considered in lieu of a degree.
  • At least 5 years of experience in facilities operations, building maintenance, workplace services, property management, manufacturing support, or a related field.
  • Experience coordinating external service providers, contractors, or subcontractors.
  • Experience supporting safety, compliance, maintenance, and continuous-improvement activities in a complex operational environment.
  • Strong written, verbal, and interpersonal communication skills, with the ability to build effective partnerships across diverse stakeholder groups.
  • Ability to lead collaboratively, motivate others, manage positive change, and act with integrity and trust.
  • Advanced analytical and problem-solving capability, including addressing abstract, complex, and ambiguous operational issues.
  • Proven project-management skills and ability to manage complex organizations, service providers, and contracts.
  • Strong business acumen connecting operational decisions to safety, quality, customer experience, cost, risk, and environmental outcomes.
  • Technical and functional expertise in facilities operations, building services, maintenance, and continuous improvement.
  • Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Project, and Access.
  • Agility, creativity, and a results-oriented mindset, with ability to operate in a dynamic, multi-site environment.

Nice To Haves

  • Experience supporting facilities operations across multiple sites.
  • Experience in a manufacturing, industrial, or large corporate campus environment.
  • Knowledge of GMS, BPD, workplace safety systems, environmental compliance, and business continuity practices.
  • Experience with service agreement management, supplier performance, space planning, energy management, and capital or facility-improvement projects.
  • Experience with CAD and Maximo.

Responsibilities

  • Coordinate day-to-day facilities activities for assigned buildings or business units, including maintenance, housekeeping, roads and grounds, and related building services.
  • Serve as the primary liaison between tenants and ICC, communicating clearly, resolving daily needs, and coordinating longer-term facility projects.
  • Lead and monitor service agreement providers and subcontractors, ensuring efficient execution, contractual compliance, continuous improvement, and sharing of lessons learned and best practices.
  • Use strategic and analytical facility planning and industry benchmarks to optimize space utilization, moves, furniture and ergonomics services, energy efficiency, service agreement deliverables, and on-demand work.
  • Apply GMS principles and elements to plan, execute, and sustain operational improvements, including support for BPD and BIQ4 requirements.
  • Ensure compliance with GM Global Safety standards and workplace safety processes, including safety observations and concerns, incident investigation, safety training compliance, contractor safety management, working at heights, management of change, and emergency response.
  • Partner with Engineering, Resource Management, Communications, Real Estate, Food and Administration Services, and other stakeholders to resource and deliver facility solutions.
  • Apply business acumen to facility operations, including staffing, contracts, risk management, business continuity, and supplier performance.
  • Support environmental requirements, sustainability initiatives, and energy-management objectives within assigned facilities.
  • Lead complex problem solving and project execution across multiple sites, balancing tactical work with long-term facility strategy.
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