Facilities Management Representative

GM • Marion, IN

10d • Onsite

About The Position

The Facilities Management Representative (FMR) supports safe, reliable, compliant, and efficient facility operations across assigned buildings and business units. This Level 7 role serves as the primary facilities interface for internal customers, Infrastructure & Corporate Citizenship (ICC), service agreement providers, subcontractors, and cross-functional partners. The FMR leads daily operational coordination, continuous improvement, strategic facility planning, and issue resolution to deliver a high-quality workplace experience while advancing GM safety, quality, cost, responsiveness, and environmental objectives.

The role coordinates facility services and projects, monitors service-provider performance, and applies analytical planning and Global Manufacturing System principles to improve operations. It also supports workplace safety, environmental and energy objectives, supplier performance, business continuity, and facility solutions across multiple sites. The position is onsite, with the selected candidate expected to report to a specific location full time. Relocation benefits are available to candidates who qualify under company policy. GM does not provide immigration-related sponsorship for this role.

Requirements

• Bachelor’s degree in Engineering, Facilities Management, Construction Management, Business, or a related technical field; equivalent relevant experience may be considered in lieu of a degree.
• Minimum of 5 years of experience in facilities operations, building maintenance, workplace services, property management, manufacturing support, or a related field.
• Experience coordinating external service providers, contractors, or subcontractors.
• Experience supporting safety, compliance, maintenance, and continuous-improvement activities in a complex operational environment.
• Strong written, verbal, and interpersonal communication skills, with the ability to build effective partnerships across diverse stakeholder groups.
• Ability to lead collaboratively, motivate others, manage positive change, and act with integrity and trust.
• Advanced analytical and problem-solving capability, including the ability to address abstract, complex, and ambiguous operational issues.
• Proven project-management skills and ability to manage complex organizations, service providers, and contracts.
• Strong business acumen and ability to connect operational decisions to safety, quality, customer experience, cost, risk, and environmental outcomes.
• Technical and functional expertise in facilities operations, building services, maintenance, and continuous improvement.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Project, and Access.
• Agility, creativity, and a results-oriented mindset, with the ability to operate effectively in a dynamic, multi-site environment.
• Must not require GM immigration-related sponsorship now or in the future.

Nice To Haves

• Experience supporting facilities operations across multiple sites.
• Experience in a manufacturing, industrial, or large corporate campus environment.
• Knowledge of GMS, BPD, workplace safety systems, environmental compliance, and business continuity practices.
• Experience with service agreement management, supplier performance, space planning, energy management, and capital or facility-improvement projects.
• Experience with CAD and Maximo.

Responsibilities

• Coordinate day-to-day facilities activities for assigned buildings and/or business units, including maintenance, housekeeping, roads and grounds, and related building services.
• Serve as the primary liaison between tenants and ICC, communicating clearly, resolving daily needs, and coordinating longer-term facility projects.
• Lead and monitor service agreement provider and subcontractor performance, ensuring efficient execution, contractual compliance, continuous improvement, lessons learned, and best-practice sharing.
• Drive strategic and analytical facility planning using industry benchmarks to optimize space utilization, moves, furniture and ergonomics services, energy efficiency, service agreement deliverables, and on-demand work.
• Apply Global Manufacturing System (GMS) principles and elements to plan, execute, and sustain operational improvements, including support for Business Plan Deployment (BPD) and BIQ4 requirements.
• Ensure compliance with GM Global Safety standards and workplace safety processes, including Speak Up for Safety, Global Call to Action, Safety Observation Tours, employee safety concerns, incident investigation, safety training compliance, sentinel events, contractor safety management, working at heights, management of change, and emergency response.
• Partner with Engineering, Resource Management, Communications, Real Estate, Food and Administration Services, and other stakeholders to resource and deliver facility solutions.
• Apply business acumen to facility operations, including staffing, contracts, risk management, business continuity, and supplier performance.
• Support environmental requirements, sustainability initiatives, and energy-management objectives within assigned facilities.
• Lead complex problem solving and project execution across multiple sites, balancing tactical execution with long-term facility strategy.

Benefits

• Relocation benefits are available for candidates who qualify under company policy.
• GM describes well-being support at work and at home through its Total Rewards resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level