Facilities Management Coordinator

JLL•Detroit, MI

3d•Remote

About The Position

The Program Analyst will play a critical role in managing strategic sourcing initiatives, contract administration, and supplier relationships to drive value for our clients. This position combines analytical expertise with relationship management skills to oversee service level agreements, develop strategic initiatives, and ensure contract compliance across our real estate services portfolio.

Requirements

Bachelor's degree in business, Purchasing, Supply Chain Management, or equivalent experience in real estate or facilities services
3-5 years of sourcing/contract management experience
Demonstrated experience preparing, managing, and evaluating RFP processes for goods and services
Proven ability to negotiate contracts with suppliers
Strong oral and written communication skills
Excellent PC skills with proficiency in all MS Office applications
Proven ability to lead teams in a decentralized environment
Strong analytical ability and excellent organizational skills
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Seven+ years of experience in sourcing/contract management
Specialized experience in real estate or facilities management services
Professional certifications in procurement, supply chain, or contract management

Responsibilities

Oversee service level agreements and compliance by ensuring all performance standards are maintained
Assess and build annual initiatives with detailed strategies identifying objectives, leveraged spend opportunities, and milestone timelines
Provide comprehensive data analysis and reporting to support decision-making processes
Manage strategic plans, provide recommendations, and support contract negotiations in partnership with Sourcing leadership
Oversee contract close-out, extensions, and renewals processes
Develop, implement, and maintain supplier diversity programs in accordance with client and company requirements
Conduct local and regional performance review meetings and monitor contract compliance
Support corporate and client-mandated initiatives by preparing and executing project plans
Support preparation of budget information for all fixed contracts
Analyze price proposals, financial reports, and other data to determine reasonability of pricing and contractor capabilities
Collaborate closely with clients and JLL teams to drive immediate and sustained benefits
Serve as key liaison for communication and implementation of initiatives and contract negotiations
Provide guidance and counsel on contractual terms to client and JLL teams
Proactively manage internal and external customer expectations
Partner with Legal, Finance, and Risk Management on contractual requirements
Provide management and instruction to operations teams on standardized RFP/bid and contract processes
Ensure signed contracts are communicated to all relevant parties for visibility and implementation support
Ensure adherence to sourcing and contracting policies and procedures
Establish relationships with Corporate Legal and Risk Management to ensure contractual compliance