Facilities Coordinator

JLL • Redwood City, CA

1d • Onsite

About The Position

As a Site Operations Coordinator at JLL, you'll provide essential administrative and operational support to the site management team. This role ensures smooth day-to-day facilities operations serving as a key liaison between clients, vendors, and internal stakeholders.

Requirements

• 2+ years of experience in facilities coordination, operational support, or similar role in a Corporate Real Estate environment
• Strong organizational skills and attention to detail with ability to multi-task
• Proficiency in Microsoft Office suite, particularly Excel and Outlook
• Proficiency in Google Workspace Apps, particularly Sheets, Mail, and other core applications
• Excellent written and verbal communication skills
• Ability to prioritize tasks, manage time effectively, and work both independently and as part of a team
• Excellent understanding of customer service principles
• Ability to work onsite full time with flexibility for travel between client locations
• Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

• Bachelor's degree in related field(s) or related discipline(s)
• Experience in a facilities management or property management environment
• Knowledge of construction or commercial real estate industry
• Familiarity with vendor management concepts
• Experience in facilities or property management environment
• Experience in building operations and maintenance
• Experience with data entry and CMMS management
• Understanding of health and safety practices in a workplace setting
• Strong interpersonal skills with ability to interact with executive level internal and external clients
• Detail-oriented with ability to prioritize and manage differing business needs
• Self-motivated with ability to identify skill development opportunities and seek training
• Flexibility with work hours and travel as needed
• Talent for self-management and proactive problem-solving

Responsibilities

• Schedule and coordinate vendor activities and site inspections
• Manage site work orders for Facilities and MAC
• Coordinating site meetings and helping to prepare relevant set ups and materials
• Helping to support front desk operations and greeting visitors
• Assisting in snack & refreshment program execution and oversight
• Liaison with regional mailroom lead to ensure smooth site operations
• Maintain accurate records of vendor interactions, service requests, and site activities
• Participate in safety and compliance initiatives to promote a safe working environment
• Assist with budget development through collaboration with Site and Regional Facility Managers
• Receive and process client requests for both operational and events needs
• Participate in planning meetings with clients, facility managers, and key stakeholders
• Initiate meetings to review schedules with vendors and stakeholders
• Communicate issues and concerns requiring resolution to appropriate JLL leadership
• Respond to routine inquiries from staff, vendors, and clients
• Assist in preparation of reports on site operations and vendor performance
• Track and report on key performance indicators (KPIs)
• Assist with close-out activities including reports, lessons learned, and client surveys
• Support the implementation of site procedures and protocols
• Maintain site documentation and operational manuals

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level