Facilities Coordinator

Netflix•King of Prussia, PA

10d•$26 - $37•Onsite

About The Position

Netflix House is a first-of-its-kind, permanent, year-round home for fans where you can explore, play, taste and shop your way through your favorite Netflix stories. It’s free to enter, and once inside, you can dive into activities that immerse you in your favorite titles with a mix of complimentary and paid experiences. With fresh experiences dropping regularly throughout the year, there's always a new reason to come back. Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Netflix House is a permanent entertainment venue where fans can interact with their favorite Netflix stories through immersive experiences and elevated hospitality. The first two locations opened at King of Prussia in Pennsylvania and Galleria Dallas in 2025. Netflix House is another step in Netflix's commitment to create immersive, in-person experiences for fans around the globe, including NETFLIX BITES Las Vegas, The Queen’s Ball: A Bridgerton Experience; Stranger Things: The Experience; Squid Game: The Experience, now open in New York, Madrid, Sydney and Seoul; and Stranger Things: The First Shadow, now open on London’s West End and Broadway. Netflix has reached 7.5 Million fans across 170 openings in 100 cities and 40 unique formats around the world with an average guest rating of 4.7 out of 5. As the Facilities Coordinator, you will support the Building Manager to execute the overall maintenance operations for Netflix House Philadelphia. You will ensure that partnership relations, third-party vendors, repair, and maintenance is proactively maintained and managed. This on-site, hourly role reports to the Building Manager and is based in King of Prussia, PA.

Requirements

Applicants must be at least 18 years of age to be considered for employment.
Demonstrated 3+ years of facilities experience in a fast-paced retail, attraction, or F&B operation preferred.
Experience within a variety of facility management areas, including HVAC, lighting, plumbing, and general maintenance.
Good understanding of Environmental, Health and Safety (EHS) and/or OSHA qualification (or willingness to obtain).
Experience with digital tools for asset tracking, scheduling, and maintenance logs (e.g., Google Workspace).
Excellent communication and interpersonal skills with the ability to collaborate across internal departments and external vendors.
Resourceful and solutions-focused with a hands-on mindset and a strong attention to detail.
Strong desire to think outside the box and innovate.
Availability to work days, nights, weekends, and holidays in a 365-day attraction.
Physical ability to lift, carry, and move materials up to 50 lbs.
Must be able to safely operate warehouse equipment such as pallet jacks, straddle stackers, and hand trucks in accordance with company safety procedures.

Responsibilities

Support the Building Manager in all facility-related operations, including repair coordination, compliance tracking, and upkeep of all areas.
Coordinate scheduling and access for third-party vendors performing maintenance, inspections, and repairs.
Conduct on-site repairs and general maintenance tasks, ensuring timely escalation of larger issues.
Coordinate with the operations team to minimize Fan disruption when maintenance projects are planned.
Respond to calls during operations to maintain a high standard of excellence and functionality for guests when open.
Maintain the workshop space so that it is usable for a variety of functions.
Assist with daily walkthroughs of the venue, identifying potential issues and ensuring operational readiness across front-of-house, back-of-house, and technical areas.
Manage logs, checklists, and digital tracking systems for maintenance, inspections, and compliance documentation.
Coordinate with corporate stakeholders to establish best practices in maintenance.
Support emergency preparedness procedures, drills, and documentation in partnership with operations and security.
Contribute to written updates and reports shared with leadership regarding facility status and ongoing initiatives.
Promote and foster a mindset of continuous innovation for internal teams and external partners.