CALS Facilities Coordinator

Cornell University•Ithaca, NY

11d•Onsite

About The Position

The Facilities Coordinator is a member of the Capital Projects and Facilities Operations team for the College of Agriculture and Life Sciences (CALS), which oversees facilities serving more than 40 departments and covering 3.5 million square feet of building space across New York State and beyond. The coordinator provides building coordinator services for assigned CALS Ithaca campus buildings. Team members work cooperatively, cross-train on other buildings, and provide backup as needed. The role coordinates routine and emergency facility maintenance, inspections, services, keys, surplus equipment removal, and small renovation and Minor Critical Maintenance projects. The coordinator communicates with a broad range of stakeholders and supports the team’s continuous improvement in documentation, communication, standardization, and service to CALS academic departments, centers, and program units. This is a full-time position at 97.5% FTE, based onsite in Ithaca, New York. Relocation assistance is not provided. Visa sponsorship is unavailable.

Requirements

Associate’s degree with 5–7 years of experience, or equivalent; experience related to facilities maintenance or an equivalent combination of education and experience.
Familiarity with institutional building systems.
Strong customer service skills and the ability to interact professionally and proactively with a wide variety of clientele.
Experience working directly with people from various socioeconomic backgrounds.
Experience incorporating the perspectives of multiple communities.
Demonstrated ability to exercise sound and ethical judgment and reasoning.
Ability to perform self-directed work.
Ability to solve problems logically and creatively, multitask, and manage priorities effectively.
Ability to maintain confidential and sensitive information.
Ability to organize information and tasks with attention to detail.
Ability to interact effectively and professionally with stakeholders and coworkers while maintaining a positive attitude.
Ability to listen and communicate customer needs while balancing College priorities and needs.
Must have and maintain a valid New York State Driver’s License and provide reliable transportation to various job sites as required.

Nice To Haves

Experience in a university or institutional facilities management environment.
Familiarity with Cornell facilities management and other computer systems, policies, and procedures.
Knowledge of mechanical systems, electrical systems, plumbing, carpentry, steam boilers, HVAC, construction blueprints, and environmental and safety codes (OSHA) in a research setting.

Responsibilities

Respond to routine and emergency facility maintenance issues and prioritize and coordinate maintenance and repairs with College departments and University Shops.
Assist with utility interruption notifications and scheduling, and respond to emergencies such as unplanned power outages or utility disruptions.
Serve as the primary point of contact for environmental, safety, and code inspections, tests, and surveys.
Monitor Department of Building Care and Grounds Department services in College public spaces.
Distribute keys as required.
Assist with removal of surplus furniture and equipment.
Coordinate small renovation projects and Minor Critical Maintenance (MCM) projects.
Use databases to enter and access information.
Communicate with faculty, researchers, students, staff, building care personnel, shops personnel, customer service, contractors, project teams, and other stakeholders.
Use discretion, judgment, and interpersonal skills to accomplish goals.
Support continuous improvement in documentation, communication, standardization, and service to CALS academic departments, centers, and program units.
Work cooperatively with the Facilities Coordinator Team, cross-train on other buildings, and provide backup when needed.

Benefits

Comprehensive health care options
Generous retirement contributions
Access to wellness programs
Employee discounts with local and national retail brands
Health and personal leave
Three weeks of vacation
13 holidays, including an end-of-year winter break from December 25 to January 1
Two additional floating holidays
Tuition-free Extramural Study and Employee Degree Program
Tuition aid for external education
Cornell Children's Tuition Assistance Program