CALS Facility Manager

Cornell University•Ithaca, MI

12d•$82,989 - $96,446•Onsite

About The Position

The CALS Facility Manager serves on the College of Agriculture and Life Sciences (CALS) Facilities Operations Team, providing facilities support services to CALS on Cornell’s Ithaca campus. Each team member is assigned primary responsibility for 10 to 15 major academic buildings and other small facilities, covering approximately 400,000 to 600,000 net square feet. The assignment may also include facilities operations support for campus farms and greenhouses managed by the Cornell Agricultural Experiment Station (CAES). Team members work cooperatively with college stakeholders and Facilities and Campus Services (FCS), and cross-train on one another’s buildings to provide backup as needed. The position supports building operations and maintenance, emergency response, inspections, service monitoring, key management, facilities assessments, furniture and equipment changes, and construction and renovation projects. The manager works with building occupants and college and university partners to prioritize work, communicate impacts, meet building requirements, and address facilities needs. The role requires sound judgment, effective communication, and a commitment to continuous improvement and to fostering a respectful, inclusive, and healthy work environment. This is a full-time, 100% FTE, onsite position. Relocation assistance and visa sponsorship are not available. The College of Agriculture and Life Sciences manages space in 500 buildings and more than 10,000 acres of agricultural and natural lands in Ithaca, Geneva, and across New York State. Its facilities team focuses on building operations and management, renovations, space planning, land use management, and the university pesticide program.

Requirements

Bachelor’s degree and more than 3 but less than 5 years of closely related facilities management experience, or equivalent.
Experience with institutional building maintenance and repair operations, including electrical, plumbing, carpentry, HVAC, and building utility entrances and distribution systems.
Strong customer service and communication skills, including the ability to interact professionally and proactively with a wide variety of clients and stakeholders.
Ability to advocate for facilities needs and operations while holding users accountable to sound decision-making and best practices.
Ability to partner in developing procedures and policies for an assigned area and provide leadership and expertise to department contacts requesting maintenance and repair work.
Sound and ethical judgment and reasoning.
Ability to perform self-directed work independently while maintaining strong communication with the Capital Projects and Facilities Services team.
Logical and creative problem-solving skills, with the ability to multitask and manage priorities effectively.
Ability to maintain confidential and sensitive information.
Strong organization and attention to detail.
Ability to interact effectively with stakeholders and coworkers while maintaining a professional and positive attitude.
Ability to listen and communicate customer and constituent needs while balancing college priorities.
Experience working directly with people from various socioeconomic backgrounds.
Valid New York State driver’s license and reliable transportation for travel to job sites as required.

Nice To Haves

Familiarity with Cornell facilities operations, policies, and procedures.
Basic understanding of Cornell’s computerized maintenance management system (Maximo) and FPNMS.
Knowledge of construction methods, blueprints, and environmental and safety codes (OSHA) in a research setting.
Basic knowledge of laboratory operations and familiarity with agricultural or horticultural operations and related facility types, such as pole barns, animal facilities, shops, and greenhouses.

Responsibilities

Respond to corrective and emergency facilities maintenance issues in consultation with administrative and academic leaders and staff; prioritize and coordinate maintenance and repairs with stakeholders and university trades shops.
Schedule utility interruptions and provide notifications.
Provide operational support for emergencies, including unplanned power outages, other utility disruptions, and building system failures, as appropriate.
Partner with and advise stakeholders regarding environmental, safety, and code inspections, tests, and surveys.
Monitor services provided by FCS personnel and centrally provided services, including grounds care and building care, against service-level agreements and established practices and procedures.
Oversee and ensure the tracking and distribution of keys as required.
Support the University’s Building Assessment program and help maintain a current list of high-priority maintenance and repair needs in the Facilities Physical Needs Management System (FPNMS), working with stakeholders to understand programmatic impact.
Oversee installation of new furniture and equipment and removal of outdated or surplus items as required.
Participate in developing, implementing, and coordinating construction and renovation projects; prepare proposals and project bid documents; participate in the bid process with the contract office; and partner with central facilities.
Partner with building occupants to ensure compliance with building codes, rules, and requirements; communicate with residents to ensure repairs meet expectations and notify occupants of issues and work affecting their operations.
Use discretion, sound judgment, and interpersonal skills to accomplish goals.
Support continuous improvement in the documentation, communication, standardization, and level of facilities support provided to CALS academic departments, schools, centers, and program units.
Foster a culture of belonging and a healthy work environment through respectful, cooperative, collaborative, and inclusive communication and conduct.
Perform duties of Unit Facilities Representative (UFR) as required.
Maintain a valid New York State driver’s license and reliable transportation to travel to job sites as required; out-of-state employees must obtain and show proof of a New York State license within 30 days of starting employment.

Benefits

Comprehensive health care options.
Generous retirement contributions.
Access to wellness programs.
Employee discounts with local and national retail brands.
Health and personal leave.
Three weeks of vacation and 13 holidays, including an end-of-year winter break from December 25 through January 1.
Two additional floating holidays.
Tuition-free Extramural Study and Employee Degree Program.
Tuition aid for external education.
Cornell Children’s Tuition Assistance Program.